EHS Specialist advancing workplace safety analytics, injury claims, audits, and compliance at LifeLabs, a Canadian healthcare organization. Improving employee well - being through data - driven safety programs.
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Arabic Speaking Settlement Worker, Part Time – Fixed Term Leave Coverage
Posted 2 weeks ago
About the role
- Arabic-speaking Settlement Worker supporting newcomers with assessments, referrals, employment information, and community connections. Delivering MOSAIC settlement programs through Vancouver-based hybrid work.
Responsibilities
- Provide direct client service and program delivery support
- Provide one-on-one needs assessments, referrals, information and orientation, group orientation, guided pathway support, community connections, client outreach, service bridging, resource development, and delivery assistance
- Identify clients’ needs and support independent access to community resources
- Provide basic employment-related information, support, and referrals
- Provide information about the labour market, job search tools, and available programs
- Assist clients with credential accreditation
- Stay informed about community resources, trends, needs, changes, service gaps, and MOSAIC programs and services
- Enter client and service/activity information accurately and promptly into OCMS
- Meet assigned weekly unique-client and monthly program-specific client targets
- Develop individual Work Plans as needed to meet caseload, service objectives, outputs, and outcomes
- Assist the manager with settlement-service and service-provider partnership development
- Mobilize community resources and facilitate community participation in accessing services
- Develop outreach strategies to deliver services to newcomers and represent MOSAIC in the community
- Publicize MOSAIC programs and services to ethno-cultural minority communities and service providers
- Represent MOSAIC or ethno-cultural minority community interests at forums and consultations as requested
- Prepare organizational and funder reports on activities and services
- Perform other duties assigned by the manager
Requirements
- Bachelor’s Degree in Social Services, Humanities, Counselling, or a related field; or high school completion and a certificate, diploma, or coursework in related fields; or a combination of training and experience related to the program, project, or service
- Current and satisfactory Criminal Record Check required
- At least 2 years of experience working in community development, settlement, and/or employment programs
- Experience implementing policies and procedures, working with immigrant populations and/or diverse cultural backgrounds, or comparable education/program specialties
- Completion of post-secondary education in office administration, social sciences, humanities, or an equivalent combination of education and experience
- Excellent knowledge of office procedures, program/project development, community development, service documentation, diversity, standard office equipment, case management, and function-specific knowledge
- Strong English and Arabic communication skills
- Able to work independently and with a team
- Presentation, workshop, and facilitation skills both in-person and online
- MS Office suite, publishing software, and database proficiency
- Customer service skills
- Cultural sensitivity and cross-cultural counselling skills
- Organized, able to set priorities, and meet deadlines
- Problem-solving skills
- Tactful, discreet, diplomatic, patient, and flexible
- Ability to speak Kurdish is an asset
- OCMS knowledge and experience is an asset
- Legally permitted to work in Canada through citizenship or permanent resident status, or a work permit valid for the duration of the position
- Able to commute to the Boundary Office location at 5575 Boundary Road, Vancouver, BC
Benefits
- Training opportunities for career growth
- Hybrid work schedule permitted after the first 3 months (2 days in office, one day from home)
- Equal-opportunity and inclusive workplace
- Certified living wage employer
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