Senior Software Engineer in DevOps at Conga, designing scalable cloud infrastructure for revenue lifecycle management solutions. Collaborating with teams to enhance CI/CD practices and operational excellence.
About the role
- Lead Site Reliability Engineer ensuring scalable, resilient services for Movable Ink at high volume content platform. Design and drive automation strategies while mentoring engineering teams.
Responsibilities
- Define and drive the automation strategy for infrastructure tooling, establishing standards that minimize manual work, increase performance and reduce incident frequency and severity of incidents
- Own the design, reliability and evolution of core platform applications, mentoring team members on best practices and ensuring systems meet long-term business objectives
- Architect and lead the logging platform strategy, driving its design and balancing availability, retention and cost optimization
- Establish capacity planning and performance management frameworks, proactively identifying scaling opportunities and guiding teams through complex troubleshooting scenarios
- Lead cross-functional reliability initiatives with SRE and service engineering teams, influencing architectural decisions and championing practices that ensure resilient service delivery
- Demonstrate a high level of autonomy in anticipating, identifying, and addressing systemic weaknesses and opportunities for platform improvement without direct supervision.
Requirements
- Proven track record in Site Reliability or Software Engineering, designing, building, and owning scalable, resilient services with a focus on long-term reliability strategy
- Deep expertise in architecting and operating complex distributed systems such as Apache Pulsar, Apache Kafka, Grafana Loki, ScyllaDB/Cassandra, with the ability to guide teams through distributed system challenges
- Designing and owning automation strategies to manage services at scale, with expertise in establishing performance analysis frameworks and mentoring others on diagnostics and resolution
- Deep, hands-on experience (6+ years) in Site Reliability or Software Engineering, specifically leading and shaping multi-cloud architecture and strategy (AWS and GCP).
- Experience architecting and leading large-scale observability platforms, including defining observability standards and SLO frameworks. We use Prometheus and Thanos with Grafana Alloy, Loki and Tempo
- Experience leading on-call excellence, including driving improvements to monitoring and alerting strategies, automating runbooks and mentoring team members on incident response best practices. Every member of the SRE team does a week long on-call rotation
- Expert-level proficiency with infrastructure as code, including defining IaC standards and patterns across teams. We use Terraform and Chef
- Advanced Kubernetes expertise, including cluster architecture design, multi-tenancy strategies, and guiding teams on container orchestration best practices. We use EKS and GKE
- Proficiency in multiple programming languages with the ability to design and review code that meets reliability standards. We use NodeJS, Golang, Ruby, Python and shell scripting
- Advanced Linux systems expertise, with the ability to diagnose complex system-level issues and mentor others on performance tuning and troubleshooting.
Benefits
- full range of medical
- financial
- other benefits
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