Principal Site Reliability Engineer responsible for AWS infrastructure and reliability engineering. Collaborating across teams to enhance platform performance and security practices.
About the role
- DevOps Engineer responsible for maintaining corporate IT systems and cloud infrastructure. Collaborating with business teams to deliver technology-driven solutions.
Responsibilities
- Own and maintain corporate IT infrastructure using Terraform, ensuring configurations are versioned, auditable, and secure.
- Design, build, and deploy automations using serverless automations in the cloud to streamline operational workflows and reduce manual effort.
- Own alerting and notification pipelines using platforms such as incident.io and other incident management tools, ensuring anomalies and critical events surface to the appropriate responders.
- Participate in and improve incident response workflows, including maintaining and iterating on runbooks, conducting post-incident reviews, and driving down mean time to resolution.
- Package, deploy, and maintain internal tooling using Docker to support IT operations and automation efforts.
- Develop targeted scripts and lightweight applications in Bash, Python, and JavaScript/TypeScript to solve operational problems and integrate corporate systems.
- Collaborate cross-functionally with Security, Platform/SRE Engineering, and business stakeholders to align IT initiatives with organizational needs.
- Maintain and troubleshoot network infrastructure fundamentals, including DNS, VPN, and firewall configurations.
Requirements
- 5 years of professional experience in IT engineering, systems administration, or a DevOps-adjacent discipline.
- Administer Google Workspace at an organizational level, including user lifecycle management, security policies, group management, and audit log review.
- Demonstrated experience with Terraform for infrastructure-as-code, specifically managing cloud resources.
- Hands-on experience with serverless and managed compute services
- Experience building and consuming REST APIs and webhook-based integrations between corporate systems.
- Working proficiency in scripting using Bash and Python.
- Practical experience with k8s for containerizing and deploying internal tools and services.
- Familiarity with monitoring and observability platforms such as Datadog, Grafana, or equivalent.
- Familiarity with alerting and incident management platforms (e.g., incident.io, PagerDuty, or equivalent) and the ability to configure, tune, and maintain notification pipelines.
- Solid understanding of networking fundamentals, including DNS, VPN, and firewall technologies.
- Curiosity, initiative and willingness to learn.
- Nice to Have (But Not Required)
- Experience working in regulated industries (e.g., financial services, healthcare)
- Familiarity with compliance standards (e.g., NIST, ISO 27001, CIS)
- Knowledge of additional languages like JavaScript or TypeScript.
- Experience with CI/CD pipelines and tooling such as GitHub Actions, Cloud Build, or similar.
- Direct participation in incident response processes, including triage, escalation, remediation, and post-incident review.
- Familiarity with ITIL or ITSM frameworks and their application to service delivery and incident management.
- Experience managing device fleet using MDM and endpoint tooling, ensuring devices are compliant, patched and properly configured.
- Strong documentation skills, including the ability to author clear, actionable runbooks, standard operating procedures, and technical reference material.
- Exposure to blockchain or distributed systems.
- Certifications for AWS, GCP, Terraform.
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