Digital Support Automation Engineer shaping Element Fleet Management’s enterprise digital support and workflow automation platform. Governing architecture, standards, AI evaluation, and cross - functional technical initiatives.
About the role
- Senior Software Engineer building Python AI agents and automation for NBCUniversal’s advertising technology platform. Productizing data collaboration, audience activation, measurement, and reporting workflows.
Responsibilities
- Design and build internal AI agents and automation workflows using Snowflake Cortex, LangChain, LangGraph, or similar frameworks
- Develop reusable tools, APIs, and components for agentic workflows
- Implement retrieval-augmented generation workflows, context management strategies, and prompt patterns
- Build evaluation harnesses, regression tests, monitoring patterns, metrics, guardrails, and validation for AI-agent behavior
- Move AI workflows from prototype to production-ready systems with engineering and operations teams
- Design, build, and maintain production-grade Python applications, libraries, and services
- Champion object-oriented design, automated testing, CI/CD, code reviews, observability, and documentation
- Create reusable engineering patterns and scalable technical solutions for business needs
- Build reusable Python libraries for clean room audience workflows and measurement use cases
- Abstract analytical and data collaboration workflows into repeatable self-service components
- Enable configurable feature deployment across partners
- Mentor engineers through code reviews, technical design discussions, and operational best practices
- Establish engineering standards for AI-assisted workflows, agentic system design, reusable libraries, and production automation
Requirements
- Bachelor’s degree or equivalent practical experience in Computer Science, Information Systems, Software Engineering, Electrical Engineering, Electronics Engineering, or a related technical field
- 5+ years of experience building production-grade software using Python, including libraries, services, testing, CI/CD, and code reviews
- Hands-on experience building applications using LLMs, RAG, vector databases, prompt engineering, or frameworks such as LangChain, LangGraph, LlamaIndex, or similar tools
- Experience designing AI-enabled workflows, reasoning agents, tool-using agents, or complex automation systems
- 3+ years of hands-on experience with cloud data platforms such as Snowflake, Databricks, or similar technologies
- Strong understanding of production system design, including observability, reliability, scalability, performance tuning, and operational support
- Exposure to data clean room concepts or platforms such as Snowflake Clean Rooms, Databricks Clean Rooms, LiveRamp, Habu, or similar technologies
- Experience with advertising technology, audience activation, campaign delivery, reach and frequency, attribution, incrementality, or reporting workflows
- Snowflake SnowPro Core Certification, Databricks Certified Data Engineer Associate, or similar cloud/data platform certification preferred
Benefits
- Medical, dental and vision insurance
- 401(k)
- Paid leave
- Tuition reimbursement
- Discounts and perks
- Bonus eligibility
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