Marketing operations manager building campaign tracking, automation, dashboards, and data governance for Ashby’s enterprise recruiting software. Partnering with Revenue Operations to scale pipeline generation and measure marketing efficiency.
About the role
- PMO Operations Lead standardizing governance and portfolio visibility for nesto Cloud, a B2B mortgage technology platform. Automating Wrike-based planning, reporting, and resource management across Canadian projects.
Responsibilities
- Own and maintain planning and reporting templates across current and future projects
- Define and improve standard use of project management tools, especially Wrike
- Ensure new projects are set up with standard structures from kickoff
- Version-control template changes and deploy standards through change management plans
- Act as the internal Wrike expert for structures, custom fields, dependencies, and workflows
- Review active project plans regularly and flag structural issues to Project Managers
- Quality-check sequencing, risks, assumptions, and readiness before external delivery or phase gates
- Constructively challenge incomplete or overly optimistic plans
- Surface cross-project resource and planning patterns
- Maintain a rolled-up portfolio view of status, risks, and resourcing load
- Identify resourcing conflicts and timeline collisions
- Prepare portfolio-level summaries for the PMO Director
- Automate reporting and project setup through Wrike, dashboards, scripting, and connectors
- Build early-warning triggers for overdue tasks and at-risk dependencies
- Run workshops and retrospectives that produce decisions
Requirements
- 8+ years of professional experience, including 5+ years hands-on in project or program management
- Project operations or PMO background
- Experience owning and configuring a PPM tool such as Wrike, including structures, custom fields, dependencies, and workflows
- Process and automation mindset, including building automation with AI
- Ability to identify and communicate plan gaps and distinguish real risk from noise
- Structured communication and ability to create clear portfolio views for leadership
- Ability to work across teams without formal authority
- Experience using AI tools such as Claude or Gemini to improve workflows
- Change management experience rolling out processes or tools
- Facilitation skills for workshops and retrospectives
- Comfort presenting to senior stakeholders
- PMP, Certified ScrumMaster, and/or other agile project-management certifications are nice-to-have
- Experience with financial institutions, mortgage or lending technology, or regulated B2B environments is nice-to-have
- French is an asset, not a requirement
- Successful background, criminal, and reference checks required before offer
Benefits
- Comprehensive extended health, dental, and vision coverage, featuring 100% drug coverage
- $1,500 combined annual Health & Wellness Spending Account
- 4 weeks of vacation
- 8 personal floater days
- Group RRSP/DPSP plan with competitive company-matching contributions
- Telemedicine services via Dialogue
- Coverage for licensed practitioner services
- Maternity and Parental Leave Top-Up programs
- Remote team members may use any company office whenever they want
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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