Homelessness Prevention Intake / Diversion Worker

Posted yesterday

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Homelessness prevention worker serving Norfolk County residents experiencing or at risk of homelessness. Assessing needs, diverting from emergency housing, and connecting people to supports.

Responsibilities

  • Provide customer service and respond to inquiries from people experiencing or at risk of homelessness in various settings
  • Assess housing needs using VI-SPDAT or SPDAT
  • Divert people from homeless services by referring them to internal and external supports
  • Facilitate admission to the emergency housing program when appropriate
  • Connect individuals and families with natural, internal, and community supports to prevent homelessness
  • Connect individuals and families to the emergency housing program’s external service delivery partner when diversion is not possible
  • Maintain client records and service delivery data in departmental software such as HIFIS
  • Perform related administrative tasks for the Homelessness Prevention Services program

Requirements

  • Two-year diploma in a related discipline such as Social Services Worker, Human Services, or Addictions Counselling
  • Over two years’ experience in a Social Services-related position, including direct experience in crisis intake and support, in-house shelter services, addictions and/or mental health intake and case management
  • Additional training and/or certification in mental health, addictions and/or trauma counselling considered an asset
  • Valid Ontario Driver’s Licence and access to a reliable vehicle
  • Excellent interpersonal skills
  • Working knowledge of community services and supports
  • Experience working directly with people experiencing homelessness or at imminent risk of homelessness
  • In-depth knowledge of homelessness risk factors and barriers to housing stability
  • Training and/or experience in motivational interviewing and assessment tools such as VI-SPDAT and SPDAT
  • Experience using homelessness-related databases such as HIFIS
  • Experience with crisis situations and conflict resolution for vulnerable populations with tri-morbidity
  • Computer knowledge in Microsoft Office and department-specific database software
  • Successful applicants must provide a current Criminal Record Check, including Vulnerable Sector screening where required, and education verification

Benefits

  • Flexible work arrangements may be available based on operational requirements
  • Equal opportunity employer
  • Accessibility accommodations available for all parts of the recruitment process
  • Wage: $28.59 - $35.70 per hour

Job title

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$29 - CA$36 per hour

Degree requirement

Associate's Degree

Location requirements

HybridSimcoeCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.