Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions.
With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.

Custom Truck One Source

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account-manager

Custom Truck One Source is the largest single-source provider of commercial trucks and equipment, specializing in sales, rentals, customization, remanufacturing, service, and disposal of vehicles. With a diverse fleet that includes boom trucks, cranes, dump trucks, and specialty track equipment, the company supports industries such as construction, forestry, telecommunications, and propane. Custom Truck One Source is committed to offering comprehensive solutions, flexible financing options, and responsive maintenance services to meet the needs of businesses of all sizes.

Custom Truck One Source is the first true single-source provider of specialized truck and heavy equipment solutions. With sales, rentals, aftermarket parts and service, equipment customization, remanufacturing, financing solutions, and asset disposal, our team of experts, vast equipment breadth and integrated network of locations across North America offer superior service and unmatched efficiency for our customers.

• Develop and execute a territory growth strategy across Ontario and Manitoba
• Prospect, cold call, and secure new customer relationships
• Conduct face-to-face meetings and equipment demonstrations
• Promote CTOS's new and used equipment sales, rentals, tools, and service offerings
• Prepare and present equipment solutions and quotations
• Manage sales opportunities and customer activity through Salesforce
• Deliver exceptional customer service while growing existing accounts
• Travel regularly throughout the territory, including overnight travel as needed

Account Manager – New Business Development

Home-based CTOS Account Manager driving new business for specialty trucks, equipment, rentals, parts, and services. Managing sales growth across Ontario and Manitoba.

Home-based Account Manager developing new business for CTOS, a specialty truck and heavy-equipment provider. Managing Ontario and Manitoba sales, demonstrations, quotations, and customer relationships.

manager

• Dispatch and coordinate Field Service Technicians for all offsite work
• Troubleshoot, repair, and maintain equipment including aerials, cranes, digger derricks, and hi-rail equipment in shop and field environments
• Review and verify technician work; escalate issues as needed
• Manage incoming service calls and assign resources accordingly
• Maintain compliance with Canada Transport regulations and technician logs
• Review inspection reports, repair orders, and timecards for accuracy
• Update and maintain the Customer Interaction Center daily
• Communicate with customers and internal teams to minimize equipment downtime
• Partner with the Service Manager to improve operations and customer satisfaction
• Support scheduling, including on-call rotations and reporting
• Travel as needed based on business needs
• Ensure adherence to safety standards and participate in CTOS and OEM training

Field Service Manager

Field Service Manager coordinating technicians and repairs for CTOS’s truck-mounted utility equipment operations. Ensuring safe, compliant service delivery across Canadian locations.

• Dispatch and coordinate Field Service Technicians for all offsite work
• Troubleshoot, repair, and maintain aerials, cranes, digger derricks, hi-rail, and other equipment in shop and field environments
• Review and verify technician work and escalate issues as needed
• Manage incoming service calls and assign resources
• Maintain compliance with Canada Transport regulations and technician logs
• Review inspection reports, repair orders, and timecards for accuracy
• Update and maintain the Customer Interaction Center daily
• Communicate with customers and internal teams to minimize equipment downtime
• Partner with the Service Manager to improve operations and customer satisfaction
• Support scheduling, including on-call rotations and reporting
• Travel as needed based on business needs
• Ensure adherence to safety standards and participate in CTOS and OEM training

Field Service Manager coordinating technicians, repairs, and customer service for CTOS’s truck-mounted utility equipment operations. On-site at a Canadian CTOS location with 25%+ travel.

technician

• Perform maintenance, diagnostics, troubleshooting, and repairs on CTOS equipment, including bucket trucks, boom trucks, aerial lift equipment, digger derricks, forestry equipment, hi-rail equipment, utility and vocational trucks, and related hydraulic, electrical, and diesel-powered equipment
• Diagnose, troubleshoot, and repair utility trucks and specialized equipment in shop and field environments
• Perform preventative maintenance inspections and scheduled service
• Read and interpret equipment manuals, schematics, repair orders, and technical documentation
• Utilize laptops and diagnostic software to identify and resolve equipment issues
• Service and repair hydraulic, electrical, mechanical, and diesel engine systems
• Conduct inspections and complete repairs according to CTOS standards
• Verify repairs and road-test equipment when required
• Complete inspection reports, repair orders, timecards, and service documentation accurately
• Tag and process warranty and core return parts
• Communicate repair progress and additional repair needs to management
• Communicate professionally with customers to minimize downtime and maximize equipment uptime
• Participate in CTOS and manufacturer-sponsored safety and technical training
• Adhere to all federal, provincial, and local safety and environmental regulations
• Support customer satisfaction initiatives and maintain positive customer relationships
• Travel outside the primary territory when business needs require
• Perform other duties as assigned
• Travel to customer locations throughout Northern Ontario

Heavy Duty Equipment Technician – 421A

Heavy Duty Equipment Technician servicing CTOS’s specialized trucks and heavy equipment across Northern Ontario. Diagnosing, repairing, and maintaining customer equipment in field and shop environments.

• Perform maintenance, diagnostics, troubleshooting, and repairs on CTOS equipment, including Bucket Trucks, Boom Trucks, Aerial Lift Equipment, Digger Derricks, Forestry Equipment, Hi-Rail Equipment, Utility and Vocational Trucks, and related hydraulic, electrical, and diesel-powered equipment
• Work independently and solve complex equipment issues in the field
• Travel to customer locations throughout Northern Ontario
• Approximately 75% overnight travel throughout Northern Ontario, primarily Monday through Friday; home most weekends
• Diagnose, troubleshoot, and repair utility trucks and specialized equipment in shop and field environments
• Perform preventative maintenance inspections and scheduled service
• Read and interpret equipment manuals, schematics, repair orders, and technical documentation
• Utilize laptops and diagnostic software to identify and resolve equipment issues
• Service and repair hydraulic, electrical, mechanical, and diesel engine systems
• Conduct inspections and complete repairs according to CTOS standards
• Verify repairs and road-test equipment when required
• Complete inspection reports, repair orders, timecards, and service documentation accurately
• Tag and process warranty and core return parts
• Communicate repair progress and additional repair needs to management
• Communicate professionally with customers to minimize downtime and maximize equipment uptime
• Participate in CTOS and manufacturer-sponsored safety and technical training
• Adhere to all federal, provincial, and local safety and environmental regulations
• Support customer satisfaction initiatives and maintain positive customer relationships
• Travel outside the primary territory when business needs require
• Perform other duties as assigned
• Support North America's utility, forestry, telecommunications, construction, rail, and energy industries through specialized truck and heavy equipment solutions

Heavy Duty Equipment Technician servicing CTOS’s specialized trucks and heavy equipment across Northern Ontario. Performing field diagnostics, repairs, maintenance, and customer support with extensive travel.

Custom Truck One Source

About the company

Open jobs

6 jobs found

Account Manager – New Business Development

Custom Truck One Source

Account Manager – New Business Development

Custom Truck One Source

Field Service Manager

Custom Truck One Source

Field Service Manager

Custom Truck One Source

Heavy Duty Equipment Technician – 421A

Custom Truck One Source

Heavy Duty Equipment Technician – 421A

Custom Truck One Source