About the role

Senior Director of Controls Engineering and Service Management at Equinix, developing standards for monitoring and service management in critical infrastructure. Leading teams to innovate and optimize operations.

Responsibilities

Develop and establish engineering standards for infrastructure monitoring and controls engineering
Lead high-performing Controls Engineering, Infrastructure Monitoring, and Service Management teams
Drive the evolution of Equinix’s data center observability to next-generation cloud architecture
Establish and maintain the vision for end-to-end service management
Leverage real-time telemetry and historical data to develop predictive models

Bachelor’s degree in Engineering, Networking, Computer Science, or a related technical field; Master’s degree preferred
10+ years in critical infrastructure engineering, operations, IT, or Networking
Proven expertise in controls engineering, power systems, and cooling technologies
Experience with service management frameworks and data-driven operational improvement programs
Strong background with distributed infrastructure, systems, and network monitoring, including BMS, EMS, SCADA, and PLC systems
Experience with IoT protocols (e.g., Modbus, BACnet, SNMP) and IT/OT security in industrial control systems
Experience with advanced system monitoring and analytics platforms for real-time monitoring and predictive insights.

Employee Assistance Program
Insurance: Health, life, disability and voluntary plans
Retirement: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA)
Paid Time Off (PTO) and Paid Holidays: Accrued amount of PTO and various paid holidays for rest and recharge.