Product Marketing Lead – Experience

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About the role

  • Product Marketing Lead shaping Experience positioning and launches for Paddle, a Merchant of Record serving digital product companies. Driving adoption, differentiation, and commercial impact.

Responsibilities

  • Own product marketing for the Experience product group
  • Report to the VP of Product Marketing
  • Turn customer insight into positioning, go-to-market plans, and measurable customer and business impact
  • Work across Product, Growth, Revenue Marketing, Sales, Customer Success, and Brand
  • Partner with senior leadership on company positioning and category strategy
  • Build customer and market insight through research, customer conversations, usage signals, competitive intelligence, and commercial feedback
  • Define positioning, messaging, segmentation, proof points, and product stories
  • Lead high-impact launches from early strategy through readiness, channel activation, adoption, advocacy, and learning
  • Build focused go-to-market plans with clear audiences, owners, trade-offs, and measures
  • Influence product roadmap, priorities, onboarding, packaging, proof, and customer experience
  • Equip Revenue Marketing, Sales, Customer Success, Support, and partners with customer-value stories and tools
  • Bring competitive and market insight into product and go-to-market decisions
  • Set objectives and measures for customer adoption, retention, and commercial impact
  • Use data and opportunity sizing to make practical recommendations
  • Use AI to improve research, synthesis, analysis, workflow automation, and product marketing quality

Requirements

  • Track record of bringing complex, technical, platform, developer, AI, or FinTech products to market
  • Experience leading multiple high-impact launches across channels with measurable results
  • Strong customer discovery, segmentation, positioning, storytelling, and product context
  • Ability to simplify complexity without losing accuracy or credibility
  • Comfort working with technical and commercial audiences and influencing across functions without formal authority
  • Experience across launches, adoption, lifecycle, enablement, measurement, competitive insight, and customer advocacy
  • Examples of using AI, agents, or automation to improve speed, quality, or insight
  • Must be legally authorized to work in the country this role is advertised in, without sponsorship

Benefits

  • Equity
  • Unlimited holidays
  • 4 months paid family leave regardless of gender
  • Annual learning fund
  • Regular internal and external training
  • Personal development support via exposure to new challenges
  • Remote work, hub-based work, or a combination of both
  • Inclusive workplace and support for accommodations

Job type

Full Time

Experience level

Senior

Salary

CA$143,000 - CA$183,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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