Regional Sales Manager leading Robertson sales teams for Cornerstone Building Brands’ metal - building products. Driving growth, pricing, customer experience, analytics, and M&A integration across Canada and the USA.
About the role
- Bilingual trainer implementing PBS dealership management software for automotive customers across North America. Delivering virtual and onsite sales training while supporting smooth software deployments and customer success.
Responsibilities
- Deliver expert training and support in English and French to new and existing customers on PBS Dealer Management Software.
- Conduct primarily virtual training sessions to guide customers through the software implementation process.
- Provide onsite training for new software installations in person.
- Develop a thorough understanding of PBS software and related training processes.
- Independently manage and deliver assigned training sessions within the primary silo.
- Become an install resource without assistance.
- Prioritize tasks independently and demonstrate accountability.
- Handle assigned DTO Cornerstone tickets in a timely manner.
- Navigate and demonstrate the PBS DMS system while maintaining positive, solutions-focused customer relationships.
- Respond promptly to internal and external training requests.
- Write tickets for issues and escalate them to the corresponding teams.
- Stay up to date with evolving process documentation.
- Share knowledge across silos and contribute to team learning and development.
- Expand product knowledge and participate in cross-training opportunities.
- Support a collaborative and positive team environment.
- Perform other assigned duties and responsibilities.
Requirements
- Fluent in French and English, including speaking, reading, and writing.
- 1–2 years of experience in a car dealership environment, focused on sales.
- Strong computer skills, including proficiency in Microsoft Office Suite: Outlook, Word, and Excel.
- Ability to quickly learn and adapt to new software tools.
- Ability to travel within Canada and the USA up to 2 weeks per month.
- Valid passport required.
- U.S. visa required if applicable.
- Full, valid, unrestricted driver's license required.
- Excellent communication, presentation, and public-speaking skills.
- PBS software experience is a strong asset.
- Experience facilitating in-person and virtual training sessions is a strong asset.
- Strong problem-solving and troubleshooting skills.
- Effective time-management and organizational skills.
- Ability to multitask and prioritize.
- Outstanding documentation abilities.
- High School Diploma.
Benefits
- Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.
- Travel Opportunities – Travel to locations across Canada, the U.S., and the Caribbean.
- Comprehensive health benefits – Medical and dental coverage to support your well-being.
- Paid Time Off – Generous PTO to help you recharge and maintain work-life balance.
- Inclusive culture – A collaborative, supportive team environment where your ideas and voice truly matter.
- Employee recognition – Regular appreciation programs and performance-based incentives.
- Competitive annual base salary.
- Up to $4,800 per year in product certification bonuses.
- Outstanding travel incentive bonuses.
- Additional performance incentives.
- Attractive referral bonuses.
- Staff discounts – Exclusive savings with partners such as GM, Dell, and more.
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