Ashby helps scaling companies achieve their ambitious growth targets.
With Ashby, teams of all sizes can run a fast and efficient hiring process.
Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

Ashby

onboarding-specialist

Ashby helps scaling companies achieve their ambitious growth targets. With Ashby, teams of all sizes can run a fast and efficient hiring process. Trusted by companies including Opendoor, Figma, Notion, Deel and Modern Treasury.

• Understand the entire customer journey and design thoughtful onboarding experiences for different roles and stages
• Productize onboarding learnings from the Customer Success team
• Spearhead the product-led growth motion in partnership with Customer Success
• Own transactional email as an extension of the product experience
• Define and track adoption and growth metrics
• Analyze whether onboarding helps customers realize value sooner
• Define Product Qualified Leads and work with Revenue Operations on routing them
• Own feature changes that make onboarding easier and drive adoption
• Create frameworks and consult with other product teams on adoption
• Conduct customer research and develop product strategy
• Partner with engineers, data, Customer Success, and Revenue Operations teams
• Act as pace-setter for the product area and manage project scope and prioritization

Product Manager – Onboarding and Growth

Product Manager driving onboarding, adoption, and product-led growth for Ashby’s recruiting platform. Defining customer journeys, growth metrics, transactional email, and product-qualified leads.

marketing

• Implement and maintain tracking systems for marketing campaigns, including UTM parameters and lead source attribution in HubSpot
• Lead the design and execution of complex marketing automation workflows
• Build and maintain dashboards covering SEO performance, website analytics, lead generation metrics, and campaign effectiveness
• Deliver regular reports on key marketing metrics and provide data-driven insights to optimize campaign performance
• Align Marketing, Revenue Operations, and Business Systems teams around marketing operations priorities and company objectives
• Lead technical implementation of marketing initiatives
• Develop and maintain documentation for marketing operations processes and best practices
• Train team members on marketing technology tools and best practices
• Develop and implement data governance frameworks
• Create and manage data segmentation strategies for targeted marketing initiatives
• Ensure compliance with GDPR, CCPA, and other relevant data privacy regulations
• Audit marketing systems and processes to maintain data integrity and security
• Oversee lead management processes and automation rules as the dedicated subject matter expert
• Collaborate with the Systems and Tooling team on tech-stack improvements
• Evaluate and recommend new marketing technologies

Marketing Strategy – Planning Manager

Marketing operations manager building campaign tracking, automation, dashboards, and data governance for Ashby’s enterprise hiring software. Driving measurable pipeline generation across its ATS and Onboarding products.

operations

• Administer, maintain, and improve Support systems and workflows in partnership with the Support Systems Engineer
• Configure workflows supporting QA, coaching, reporting, workforce management, and customer experience programs
• Identify and reduce manual work, eliminate friction, and improve Support tool usage
• Define operational requirements and partner with technical teams to test, implement, and roll out system improvements
• Translate operational needs into scalable system requirements and workflows
• Own the accuracy and reliability of Support operational data and ensure it flows correctly into reporting and downstream business systems
• Improve data quality, automation, reporting inputs, and operational visibility with Analytics, RevOps, and Support
• Own projects from problem definition through implementation, rollout, and iteration
• Create and maintain documentation for workflows, system configurations, requirements, and operational processes
• Establish best practices and resources that improve tooling adoption
• Partner on change management, communicate across technical and non-technical teams, and identify operational risks
• Become a subject matter expert on how Support tooling enables the organization to operate at scale

Support Operations Specialist

Support Operations Specialist scaling Ashby’s recruiting-software support systems and workflows.
Improving data quality, tooling, automation, and operational processes for a growing customer-support organization.

• Implement and maintain tracking systems for marketing campaigns, including UTM parameters and lead source attribution in HubSpot
• Lead the design and execution of complex marketing automation workflows
• Build and maintain dashboards for SEO, website analytics, lead generation, and campaign effectiveness
• Deliver regular reports on marketing metrics and provide data-driven campaign optimization insights
• Align Marketing, Revenue Operations, and Business Systems teams around marketing operations priorities and company objectives
• Lead technical implementation of marketing initiatives
• Develop and maintain marketing operations documentation and best practices
• Train team members on marketing technology tools and best practices
• Develop and implement data governance frameworks
• Create and manage data segmentation strategies
• Ensure compliance with GDPR, CCPA, and other data privacy regulations
• Audit marketing systems and processes for data integrity and security
• Oversee lead management processes and automation rules as the marketing operations subject matter expert
• Collaborate with Systems and Tooling on tech-stack improvements
• Evaluate and recommend new marketing technologies

Marketing Strategy – Operations Manager

Marketing operations manager building campaign tracking, automation, dashboards, and data governance for Ashby’s enterprise recruiting software.
Partnering with Revenue Operations to scale pipeline generation and measure marketing efficiency.

implementation-specialist

• Manage and execute end-to-end implementations of Ashby’s solution for new Strategic, predominantly Enterprise, customers
• Develop and execute implementation plans to provide a positive customer experience and expedited time to value
• Define project work, align stakeholders, communicate project plans, and deliver results according to agreed expectations
• Manage several complex implementation and onboarding projects concurrently
• Track teams and milestones to keep implementations on schedule
• Serve as the customer’s proactive guide and advocate throughout implementation
• Understand customer needs and tailor implementations to specific requirements
• Navigate change management and help customers adopt new systems and approaches
• Advise customers on software usage best practices to ensure optimal value
• Identify thematic customer opportunities and improve internal processes
• Partner with Customer Success, Sales, Product, Engineering, and Operations stakeholders
• Use metrics and analytics to inform decisions and measure success
• Coach and teach customers to help them grow

Senior Strategic Implementation Specialist – Americas, West

Ashby implementation specialist launching configurable recruiting SaaS for enterprise customers. Managing complex onboarding projects, integrations, change adoption, and customer time to value.

full-stack-engineer

• At Ashby, all our engineers ship features end-to-end at a high pace.
• We’ll give you the room to do your best work, and you'll be our guide!
• Take ownership over a large portion of one of our products and own projects end-to-end (wearing hats traditionally worn by product and design).
• You’ll research competitors, write product specs, make wireframes, and more. 
• Engineers at Ashby have designed and built various features and automated processes to enhance operational efficiency.

Senior Product Engineer

Senior Product Engineer responsible for end-to-end feature development at a talent acquisition software startup. Collaborating on product specs, wireframes, and project ownership while managing a versatile tech stack.

• Take ownership over a large portion of one of our products and own projects end-to-end.
• Research competitors, write product specs, make wireframes, and more.
• Engage in building features that improve Talent Acquisition.
• Contribute to product design decisions, software architecture, and project delivery.

Staff Product Engineer

Product Engineer at Ashby focusing on building software solutions that enhance Talent Acquisition processes for various clients. Engage in end-to-end project ownership while innovating in the product space.

Ashby

About the company

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7 jobs found

Product Manager – Onboarding and Growth

Ashby

Marketing Strategy – Planning Manager

Ashby

Support Operations Specialist

Ashby

Marketing Strategy – Operations Manager

Ashby

Senior Strategic Implementation Specialist – Americas, West

Ashby

Senior Product Engineer

Ashby

Staff Product Engineer

Ashby