About the role

Infrastructure Administrator designing, implementing, and supporting IT Infrastructure at Pelmorex. Collaborating with technical leads and ensuring effective service delivery.

Responsibilities

The infrastructure administrator is responsible for the design, implementation, and support of Pelmorex's IT Infrastructure to standardize, modernize, and automate infrastructure management, providing strategic coordination as well as tactical governance.
The role involves designing solutions in line with the organization's strategic goals and technology roadmap, working collaboratively with other administrators and the technical leads.
Quality assurance and documentation of the Pelmorex infrastructure architecture.
Document and hand over systems and processes to the IT Operations team for support.
Act as a 3rd level support escalation.
Ensure that IT Infrastructure systems meet, and endeavor to exceed, the agreed Service Levels.
Be proactive in looking for opportunities on how IT can improve its Service Delivery.
Projects delivered on time, on budget, and to required quality (stakeholder expectations);
Provide after-hours support when and if required.
Other duties as reasonably required.

Bachelor’s degree in a related field, such as information technology, computer science, or management information systems 5+ Years of experience working in a 24/7 IT environment.
Minimum of 3 years of direct experience with Docker, Kubernetes cluster design, implementation, and management on the following infrastructures (Cloudstack, Proxmox, as well as EKS, GKE, AKS)
Excellent knowledge in cloud computing, GCP, AWS, Azure, Cloudstack, and Proxmox, AI (Machine learning)
Excellent knowledge of managing Kubernetes infrastructure.
Experience in Complex IT Environments (Network, Systems, and Storage)
Excellent technical skills (Linux & Windows, Scripting, Terraform, automation)
Excellent Problem-solving skills
Familiarity with systems monitoring, log aggregation, and dashboard solutions (e.g., ELK, Splunk, Prometheus)
Experience with DevOps tools and culture
Excellent oral and written communication skills, and attention to detail when communicating
Able to manage multiple priorities and consistently produce results within timelines
Able to develop and maintain positive working relationships with other members
Proven track record of developing and providing Service Level Agreements and Service deliverables

Flexible Work Environment 💻
Retirement Savings Matching Plan (RRSP). Plan for your future with us! 💸
Personal Spending Account 💰
Up to $500 to spend on anything related to physical, mental or financial well-being (in addition to your Health Care Spending Account)
17 Paid Days Off (in addition to 13 Personal Days) 🌅
This includes an extra day off during the month of your birthday 🍰- our gift to you!
An IDEAS (Inclusion, Diversity, Equity, Awareness, Solidarity) team ⚖️
Weather is inclusive, we will be too. Our IDEAS team is committed to making this happen!
Course Reimbursement Program 📚 We want you to keep learning, so we can too
Open and transparent communication, including All Hands Meetings with our CEO
Pelmorex Learning Academy 🏫
Your mental health is important to us! 🧠 We partner with Inkblot for virtual counseling sessions
Frequent employee pulse surveys 📝 we value your feedback so we can continue to make Pelmorex a great place to work!
Free online doctor visits 👩‍⚕️ with Maple Online Healthcare
We have an anonymous reporting platform to ensure everyone’s voice is heard