Intelligence Analyst

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About the role

  • Intelligence Analyst supporting PenLink’s law-enforcement software sales across North America. Demonstrating the platform, producing OSNIT intelligence, and enabling customers.

Responsibilities

  • Prepare and present platform demonstrations to potential customers and partners
  • Conduct open-source investigations to develop use cases for showcasing
  • Produce detailed intelligence (OSNIT) reports independently and at the request of sales, customers, and others
  • Monitor and report on open-source/social media changes, including new platforms and restrictions within existing platforms
  • Work closely with customers and the sales team to understand operational and technical requirements
  • Assist with customer onboarding by proactively providing support, guidance on best practices, and relevant use cases
  • Train and educate customers on the product
  • Master the product offering and suggest enhancements based on end-user needs
  • Participate in professional events such as onsite demonstrations and exhibitions
  • Perform other duties as assigned

Requirements

  • Bachelor’s degree, preferably with major in Criminal Justice or a related field
  • Mandatory: proven track record working as an OSNIT Analyst for 5 years in law enforcement or intelligence organizations
  • Proven experience conducting open-source investigations and using other OSNIT analysis tools
  • Proven technology skills and outstanding interpersonal skills
  • Demonstrated success working with cross-functional teams
  • Excellent written and verbal communication skills
  • Ability to travel
  • Prior experience with data visualization products such as Analyst Notebook
  • Work experience as an Intel/Criminal Analyst within local, state, or federal law enforcement agencies
  • Preferred certifications: applicable Criminal or Intelligence Analyst certification (not required)
  • Basic knowledge or understanding of cryptocurrency and dark web investigations
  • Results-driven, self-starter, detail-oriented, and organized

Benefits

  • Laidback culture
  • Amazing benefits (not further specified)
  • Opportunity to positively impact communities and support law enforcement missions

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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