Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
About the role
- Registration Business Analyst role involving client administration applications planning and analysis. Enhancing existing applications and supporting users while ensuring compliance with standards.
Responsibilities
- Reporting to the Manager, Registration Standards, Quality and Projects
- Plans, analyzes and implements new client administration applications
- Looks at enhancements to existing applications
- Maintains and supports software applications by troubleshooting and providing solutions to users
- Develops, maintains, and disseminates applicable system and user documentation
- Provides quality related statistics reporting to the Registration Leadership team
- Participates on inter-disciplinary teams across the lower mainland to provide subject matter expertise
- Develops and enhances audit reports to provide the necessary feedback
- Compiles and analyzes various information sources and provides recommendations
Requirements
- Bachelor's degree in the area of Health Information Management/Technology, Science (Finance, Mathematics, etc.) or Business Administration
- Minimum of three (3) years' recent related experience or an equivalent combination of education, training, and experience
- Comprehensive knowledge of policy and standards for client identity management and client registration data collection
- Working knowledge of information security and confidentiality guidelines and policies
- Knowledge of project management methodologies and techniques, principles and practices
- Understanding of systems analysis and design, related tools and techniques
- Knowledge of hospital operations and health care administration requirements
- Demonstrated verbal and written communication skills including strong business writing skills
- Ability to analyze operational problems and identify innovative solutions
- Ability to work effectively with people from various disciplines
- Demonstrated ability to manage effective relationships with vendors and external organizations
- Ability to coordinate and lead work groups
- Ability to manage own work activities to achieve maximum efficiency
- Skilled in Microsoft Office for Business
- Collects and translates business requirements into functional specifications and detailed test plans
- Prepares documentation such as Use Cases, Business Rules, User Interface Specifications, Data Interface Specifications, etc.
- Communicates the business directives, goals, and needs to the technical team and serves as an interface between operations department and technical team
- Liaises with the Registration Supervisors, Managers/Coordinators and provides quality-related statistics reporting
- Participates and defines business requirement changes in application set-up that accompany changes in Ministry of Health (MOH) guidelines
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Business Analyst supporting agile software development, requirements, reporting, and testing. Improving systems for CIEE’s nonprofit study - abroad and international exchange programs.
Business Analyst supporting TELUS Health pharmacy operations and Kroll systems across Canada. Troubleshooting pharmacy technology issues and delivering bilingual customer support.
Credit Risk Analyst optimizing line - assignment and increase strategies for American Express Canada’s consumer and small - business portfolios. Monitoring risk, profitability, governance, and customer outcomes.
Student Business Process Analyst supporting Sun Life’s financial - services data governance, compliance, and quality processes. Mapping workflows, enabling automation, and driving Lean improvements.
Business Analyst II translating insurance business needs into IT requirements and solutions. Supporting projects, testing, change management, and process improvement across Canadian offices.
Business Analyst leading process re - engineering and transformation initiatives at the University of Alberta. Driving requirements analysis, project implementation, training, and quality assurance.
Senior Analyst improving and standardizing business processes for Arc’teryx’s global supply chain. Supporting process mapping, data analysis, governance, and transformation initiatives.
Bilingual Pharmacy Trainer delivering Kroll training, data migration, and implementation support. Helping TELUS Health pharmacies improve technology adoption and customer outcomes across Canada.
EC
Senior IT Incident Management Analyst governing incident practices, major incident response, and service reliability. Supporting EDC, Canada's export finance corporation, through ITIL governance and continual improvement.