Business Analyst

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About the role

  • Registration Business Analyst role involving client administration applications planning and analysis. Enhancing existing applications and supporting users while ensuring compliance with standards.

Responsibilities

  • Reporting to the Manager, Registration Standards, Quality and Projects
  • Plans, analyzes and implements new client administration applications
  • Looks at enhancements to existing applications
  • Maintains and supports software applications by troubleshooting and providing solutions to users
  • Develops, maintains, and disseminates applicable system and user documentation
  • Provides quality related statistics reporting to the Registration Leadership team
  • Participates on inter-disciplinary teams across the lower mainland to provide subject matter expertise
  • Develops and enhances audit reports to provide the necessary feedback
  • Compiles and analyzes various information sources and provides recommendations

Requirements

  • Bachelor's degree in the area of Health Information Management/Technology, Science (Finance, Mathematics, etc.) or Business Administration
  • Minimum of three (3) years' recent related experience or an equivalent combination of education, training, and experience
  • Comprehensive knowledge of policy and standards for client identity management and client registration data collection
  • Working knowledge of information security and confidentiality guidelines and policies
  • Knowledge of project management methodologies and techniques, principles and practices
  • Understanding of systems analysis and design, related tools and techniques
  • Knowledge of hospital operations and health care administration requirements
  • Demonstrated verbal and written communication skills including strong business writing skills
  • Ability to analyze operational problems and identify innovative solutions
  • Ability to work effectively with people from various disciplines
  • Demonstrated ability to manage effective relationships with vendors and external organizations
  • Ability to coordinate and lead work groups
  • Ability to manage own work activities to achieve maximum efficiency
  • Skilled in Microsoft Office for Business
  • Collects and translates business requirements into functional specifications and detailed test plans
  • Prepares documentation such as Use Cases, Business Rules, User Interface Specifications, Data Interface Specifications, etc.
  • Communicates the business directives, goals, and needs to the technical team and serves as an interface between operations department and technical team
  • Liaises with the Registration Supervisors, Managers/Coordinators and provides quality-related statistics reporting
  • Participates and defines business requirement changes in application set-up that accompany changes in Ministry of Health (MOH) guidelines

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$35 - CA$51 per hour

Degree requirement

Bachelor's Degree

Location requirements

HybridHornbyCanada

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