Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
About the role
- Business Analyst responsible for implementing new client administration applications in healthcare settings. Collaborating with project teams and ensuring application efficiency and user support.
Responsibilities
- Reporting to the Manager, Registration Standards, Quality and Projects
- Plans, analyzes and implements new client administration applications including for Client Identity Management
- Looks at enhancements to existing applications for all relevant sites within the organization
- Ensures the applications meet the needs of the users
- Assists in the development, maintenance, and rollout of tools to assist in data collection, integrity and integration
- Maintains and supports software applications by troubleshooting and providing solutions to users
- Develops, maintains, and disseminates applicable system and user documentation and communications
Requirements
- Bachelor's degree in Health Information Management/Technology, Science, or Business Administration
- Minimum of three (3) years' recent related experience
- Comprehensive knowledge of policy and standards for client identity management and client registration data collection
- Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information and Protection and Privacy Act
- Knowledge of project management methodologies and techniques, principles and practices
- Understanding of systems analysis and design, related tools and techniques
- Knowledge of hospital operations and health care administration requirements
- Demonstrated verbal and written communication skills including strong business writing skills
- Ability to analyze operational problems and identify innovative solutions
- Ability to work effectively with people from various disciplines
- Demonstrated ability to manage effective relationships with vendors and external organizations
- Effective interpersonal and facilitation skills
- Ability to coordinate and lead work groups
- Ability to manage own work activities to achieve maximum efficiency
- Ability to effectively utilize related hardware and software
- Skilled in Microsoft Office for Business
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