Business Analyst responsible for implementing new client administration applications in healthcare settings. Collaborating with project teams and ensuring application efficiency and user support.
Responsibilities
Reporting to the Manager, Registration Standards, Quality and Projects
Plans, analyzes and implements new client administration applications including for Client Identity Management
Looks at enhancements to existing applications for all relevant sites within the organization
Ensures the applications meet the needs of the users
Assists in the development, maintenance, and rollout of tools to assist in data collection, integrity and integration
Maintains and supports software applications by troubleshooting and providing solutions to users
Develops, maintains, and disseminates applicable system and user documentation and communications
Requirements
Bachelor's degree in Health Information Management/Technology, Science, or Business Administration
Minimum of three (3) years' recent related experience
Comprehensive knowledge of policy and standards for client identity management and client registration data collection
Working knowledge of information security and confidentiality guidelines and policies such as the Freedom of Information and Protection and Privacy Act
Knowledge of project management methodologies and techniques, principles and practices
Understanding of systems analysis and design, related tools and techniques
Knowledge of hospital operations and health care administration requirements
Demonstrated verbal and written communication skills including strong business writing skills
Ability to analyze operational problems and identify innovative solutions
Ability to work effectively with people from various disciplines
Demonstrated ability to manage effective relationships with vendors and external organizations
Effective interpersonal and facilitation skills
Ability to coordinate and lead work groups
Ability to manage own work activities to achieve maximum efficiency
Ability to effectively utilize related hardware and software
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