About the role

Website Content Strategist creating SEO-driven content for POD Marketing, a full-service marketing, consulting, and HR agency. Managing client accounts, brand voice, content quality, and contractor work.

Responsibilities

Maintain a portfolio of complex or high-value clients and provide strategic guidance and customized solutions
Create informative, user- and SEO-driven website content tailored to client objectives
Participate in client meetings to understand brand voice and custom content requirements
Develop and maintain client-specific style guides
Write content in each client's unique tone and voice
Research a wide range of topics to support content creation
Receive and implement feedback from the Team Lead and Senior Content Writers
Deliver timely, high-quality, error-free content meeting project requirements
Update and maintain departmental process and training documentation
Maintain and innovate comprehensive training programs for team members
Participate in product development discussions and optimize offerings
Oversee external contractors, assign tasks, and approve completed work
Stay current with industry trends and best practices

Legally able to work in Canada and located in Calgary, Alberta
Bachelor’s degree in Communication, Business Administration, Marketing, or related field
3+ years of professional writing experience, including at least 2 years in a marketing context
2+ years of experience in customer service, hospitality, or client relationship management is an asset
Expert-level writing skills supported by a portfolio of published work
Intermediate understanding of SEO concepts
Excellent organizational and time management abilities
Exceptional attention to detail
Ability to manage competing priorities in a fast-paced agency environment
Ability to work directly with clients and adapt to different industries and brand voices
Ability to contribute to team training, process improvement, and product development

Three weeks of paid vacation
Twelve flex days
A Passion Day
Company-wide MeMonday to prioritize mental health
Thirty-day remote work policy
Twenty-six hours of paid volunteer time each year
Comprehensive benefits package including health, dental, vision, and spending accounts
Mentorship program
In-house leadership development program
DiSC communication training
Ongoing learning opportunities
Regular one-on-one check-ins
Quarterly performance conversations
Culture of continuous feedback
Discounts with local vendors
Bright, modern downtown Calgary office with coffee and snacks