Product Designer owning UX, UI, accessibility, and design systems for Pontosense’s B2B care-sensing platform. Improving data-dense tools used by care providers across 20+ countries.
Responsibilities
Own the B2B platform end to end, including flows, information hierarchy, interaction states, and visual system
Understand customer needs, user roles, and operational workflows through interviews, feedback, and product data
Translate complex business requirements into clear, efficient, and scalable product experiences
Identify common customer needs while avoiding unnecessary customer-specific customization
Design user journeys, information architecture, workflows, wireframes, prototypes, and final UI
Design dashboards, settings, administration tools, and reports for varied roles, permissions, and account structures
Design loading, partial, error, and empty states as carefully as the happy path
Independently own UX and UI surfaces with minimal day-to-day oversight
Own visual specifications for colour, contrast, typography, and component states
Bring the platform up to WCAG 2.1 AA and maintain accessibility compliance
Maintain and evolve the design system
Run UX and visual quality reviews to ensure shipped work matches specifications
Conduct usability testing and improve designs based on customer and internal feedback
Partner with Product Management to turn requirements and business rules into intuitive experiences
Work with Engineering to ensure designs are feasible and implemented correctly
Make sensing data legible to non-technical users with limited time
Improve existing features using usability issues, customer feedback, and product data
Present design decisions with the reasoning behind them
Report directly to the Chief Operating Officer and collaborate closely with the B2B Product Manager and engineering team
Requirements
3+ years of full-time product design experience in enterprise or B2B SaaS products
Portfolio demonstrating both interaction and flow design and visual UI craft
Proficiency with Figma for wireframes, flows, prototypes, and component states
Experience designing data-dense or state-heavy interfaces such as dashboards and administration tools
Working knowledge of WCAG 2.1 AA and experience fixing real accessibility issues
Experience conducting or contributing to user research: usability testing, interviews, or survey analysis
Clear communication and ability to explain design reasoning to product and engineering stakeholders
Based in Ontario, Canada
Able to work in a hybrid environment
No sponsorship required
Familiarity with healthcare or another regulated, trust-sensitive domain is a bonus
Familiarity with sensor data or time-series visualization is a bonus
Benefits
Competitive salary and benefits for full-time employees
Comprehensive health benefits
15 days of vacation
Hybrid work environment
Competitive compensation and performance-based growth opportunities
Comprehensive health and wellness benefits
Flexible, hybrid work environment that values autonomy
Accommodation during the hiring process for disabilities or special needs
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