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About the role

  • Conseiller technique chez Promutuel Assurance, expert en audit et conformité des risques d’assurance des particuliers. Soutien aux analystes, formation et amélioration continue des processus.

Responsibilities

  • Act as a technical subject-matter expert
  • Support the Director and Coordinator in identifying strengths and development opportunities during audits
  • Support analysts in developing their technical expertise
  • Participate in knowledge transfer and the sharing of best practices
  • Collaborate on the creation and enhancement of training content
  • Participate in identifying and implementing initiatives to optimize practices and processes
  • Update work methods, procedures, and reference tools
  • Participate in developing continuing education and onboarding programs
  • Conduct audits of files handled by analysts
  • Recommend required corrective actions
  • Validate the quality of risk analysis and the accuracy of recorded information
  • Verify the compliance of policy issuances, changes, and renewals
  • Confirm the application of pricing criteria and underwriting rules
  • Ensure compliance with policies, standards, and procedures
  • Serve as a resource for complex cases
  • Participate in committees and projects related to new products, processes, and quality standards

Requirements

  • Technical expertise in personal lines insurance and risk analysis
  • Experience auditing personal lines insurance files
  • Knowledge of organizational standards, procedures, and guidelines
  • Knowledge of pricing criteria and underwriting rules
  • Ability to act as a resource for complex cases
  • Ability to contribute to the development of training programs, work methods, procedures, and reference tools
  • Ability to collaborate on projects, committees, and continuous improvement initiatives

Benefits

  • Compensation with progressive salary ranges
  • A variety of resources to support you and your loved ones
  • Group insurance for you and your family
  • Telemedicine services
  • Employee and Family Assistance Program
  • Defined-benefit pension plan with employer contributions
  • Discounts on auto and home insurance
  • Employer-organized social activities
  • Modern offices adapted to different work styles
  • Level 1 Healthy Workplace certification
  • Inclusive, people-focused, and supportive work environment
  • Support for professional growth and achievement
  • Environment promoting well-being, respect, solidarity, and inclusion
  • Ranked third among the top 60 leaders in member experience according to Workleap’s Officevibe

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

OnsiteSherbrookeCanada

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