Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Senior Product Manager building commercial insurance products on Quandri’s AI platform. Leading discovery, product strategy, and cross-functional teamwork in a rapidly evolving environment.
Responsibilities
- Discovery & Product Definition: Take the commercial discovery already underway and drive it to conclusions. You'll spend real time with account managers, producers, and agency leaders at agencies of different sizes, mapping the commercial renewal workflow end to end. What you learn becomes the product definition, covering what we build, what data it needs, and how the experience should feel.
- Product Strategy & Roadmap Ownership: You'll set the commercial product strategy and own the roadmap. That means deciding which parts of our platform carry over and where we need net-new capability, then sequencing deliberately, starting with the highest-leverage workflows and the lightest approach that gets us to market and learning quickly.
- 0-to-1 Product Development: Commercial has genuinely hard problems, and you'll own them from problem definition through launch and iteration. Expect to validate solution approaches with cheap prototypes before committing engineering, and to design experiments that test the riskiest assumptions early.
- Cross-Functional Leadership: Shipping this product takes the whole company. You'll drive alignment across engineering, design, implementation, and customer success, influence platform and architecture decisions so commercial strengthens the product rather than fragmenting it, and help the organization understand where commercial differs from personal lines.
- Go-to-Market & Early Adoption: Getting to market is part of the job, not a handoff. You'll partner with Sales and Marketing on commercial positioning, target customers, and early-adopter criteria, then choose the right design partners from our existing customers and fold what they teach us back into the product and the messaging.
- Measurement & Iteration: You'll define the metrics that connect product usage to broker outcomes. At this stage, learning velocity matters as much as absolute numbers, so you'll build measurement to match and change course quickly when the outcomes aren't there.
Requirements
- 7+ years of product management experience, with a track record of shipping products that drive measurable business outcomes in fast-moving environments
- 0-to-1 experience taking a product from concept through discovery, launch, and early scaling, under ambiguous requirements and with limited historical data
- Strong discovery skills. You've run customer research that uncovers root workflow problems rather than surface requests, interviewed brokers or account managers, mapped operational workflows, and turned the findings into product requirements
- Platform thinking. You can judge how a new product area fits an existing platform, where to lean on shared infrastructure like extraction pipelines, analysis engines and agency/brokerage management systems integrations, and where to build net-new
- Prioritization against outcome hypotheses rather than feature requests. You think in business impact and customer behavior change
- Experience influencing cross-functional teams without direct authority, and navigating conflicting priorities across engineering, design, sales, and customer success
- Excellent communication. You can explain commercial insurance nuance to engineers, product tradeoffs to brokers, and priorities to any audience
- A bias toward action and comfort deciding with imperfect information
- Fluency with AI-first prototyping tools such as Replit, Lovable, Make, and Claude Code for rapid solution exploration and validation
Benefits
- Employee stock options reflecting a senior-level role
- Comprehensive health benefits, including Lifestyle Spending Account
- Four weeks of paid vacation per year
- Work anywhere in the world for 60 days of the year
- Parental leave top-ups: 6 months for birthing parents, 8 weeks for non-birthing parents (up to $100,000 annual salary)
- Enhanced mental health benefits through Dialogue, providing unlimited access to mental health practitioners at no cost
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