Technical Consultant helping Ramp, a financial infrastructure platform, integrate Microsoft Dynamics F&O for complex enterprise customers. Designing scalable ERP solutions and influencing product roadmaps through customer feedback.
Responsibilities
Serve as the primary Technical Consultant for enterprise accounts running Microsoft F&O in complex multi-entity, multi-ERP, and global financial environments
Advise customers and internal teams on high-value implementations and expansion opportunities, including Microsoft F&O integration, configuration, and system design
Assess customer requirements and propose scalable solutions involving F&O, HRIS, and API integrations
Partner with onboarding specialists and implementation leads on technical workstreams
Troubleshoot technical hurdles and propose effective product implementations
Conduct technical discovery of customer F&O environments and workflows
Recommend best-fit Ramp architecture, including when and how to use Ramp’s API
Serve as a subject matter expert on F&O and Ramp accounting integration capabilities
Partner with Sales, Product, and external partners to advocate for integration development
Troubleshoot Dynamics F&O integration blockers and guide complex configuration decisions
Contribute to internal documentation and tooling for F&O integration use cases
Channel customer pain points and feedback to Product and Engineering to influence the roadmap
Requirements
Bachelor's degree in computer science, engineering, finance, business, or a related field
4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
3+ years of hands-on experience working with Microsoft Dynamics F&O, including financials modules, integration patterns, and enterprise deployment models
Deep familiarity with accounting workflows, including General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
Comfort working with APIs, integration logic, and system architecture
Ability to explain technical concepts to finance and operations stakeholders
Experience partnering with Product, Engineering, and Design on enterprise-driven gaps and roadmap decisions
Ability to advise on non-standard F&O implementations and edge cases
Strong communication skills to translate complex technical solutions into business value
Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
Exceptional organization and problem-solving skills
Adaptability and resourcefulness in ambiguous, fast-paced environments
Benefits
Flexible PTO
Centralized home-office equipment ordering
Health and wellness stipend
Budget for intra-office travel
Weekly coffee stipend
100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
One Medical annual membership
401(k), including employer match on contributions made while employed by Ramp
Fertility HRA (up to $10,000 per year)
Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
Pet insurance
In-office perks: lunch, snacks, drinks, and more
Relocation support to NYC or SF (as needed)
Group medical, dental, and vision coverage through Sun Life
Life, AD&D, and disability coverage
Fertility drug coverage (up to $4,000 lifetime)
Group Retirement Plan with employer match (RRSP + DPSP)
Employee Assistance Program and virtual care through Lumino Health
Private medical insurance through Freedom Elite
Virtual GP and at-home care via eMed x Livi
Workplace pension through Penfold, with salary sacrifice option
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