Relationship Manager providing business and financial advice to RBC small-business clients across Brockville, Prescott, and Iroquois Falls. Developing client relationships, acquiring business, and managing portfolio needs.
Responsibilities
Provide business and financial advice and manage a portfolio of high value small business clients
Develop new business for RBC and deepen client relationships through external marketing and client acquisition
Acquire, grow and deepen client relationships through tailored financial advice
Proactively contact clients, conduct client discovery, understand needs and changing circumstances, and monitor satisfaction
Plan and prioritize client and market activities
Identify opportunities and introduce clients to RBC partners to fulfill business and personal financial needs
Manage risk, exercise due diligence in banking procedures, and develop action plans for concerns and risks
Champion digital enablement and advocate for RBC mobile and online applications
Visit clients on-site to understand their business objectives and operations, as permitted
Serve as RBC’s ambassador to the local business market and collaborate with RBC advisors and specialists
Requirements
Must be mobile and required to travel and cover Brockville, Prescott, and Iroquois Falls, Ontario
Business development, client acquisition, and prospecting skills
Ability to build and leverage Centres of Influence within the local business community
Proven track record in exceptional client relationship management
Excellent communication, time management, and organizational skills
Nice-to-have: credit skills and knowledge, including risk assessments, financial analyses, credit structuring/solutions, and deal presentations
Nice-to-have: completion of the Commercial Banking Advisor training program, previous experience as a small business owner, or experience in a similar field
Nice-to-have: good knowledge of a broad array of business and personal financial products and services
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Flexible work/life balance
Ability to make a difference and have a lasting impact on your clients’ business and personal life
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