RBC Relationship Manager advising Joliette small-business clients on financial growth. Developing local business relationships and delivering tailored commercial banking solutions.
Responsibilities
Provide business and financial advice and manage a portfolio of high-value small business clients
Help clients start, manage, and grow their enterprises
Act as RBC’s ambassador to the local business market
Develop new business through external marketing and client acquisition
Deepen client relationships and deliver tailored financial advice
Proactively contact clients, gather insights, understand needs and changing circumstances, and monitor satisfaction
Plan and prioritize client and market activities
Identify opportunities and introduce clients to RBC partners to fulfill business and personal financial needs
Manage risk and exercise due diligence in banking procedures; develop action plans for concerns and risks
Champion digital enablement and advocate for RBC mobile and online applications
Visit clients on-site, as permitted, to understand their business objectives and operations
Requirements
Business development, client acquisition, and prospecting skills
Experience building and leveraging valuable Centres of Influence within the local business community
Proven track record in exceptional client relationship management
Excellent communication, time management, and organizational skills
Credit skills and knowledge, including risk assessments, financial analyses, credit structuring/solutions, and deal presentations
Completion of the Associate Account Manager training program, or previous experience as a small business owner or in a similar field
Good knowledge of a broad array of business and personal financial products and services
Benefits
A comprehensive Total Rewards Program including bonuses and flexible benefits
Opportunity to collaborate with other business segments within the bank
Competitive compensation
Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
Flexible work/life balance
Ability to make a difference and have a lasting impact on your clients’ business and personal life
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