Solutions Architect expanding cybersecurity programs for Trail of Bits, a research - driven cybersecurity firm. Building technical roadmaps, scoping engagements, and guiding strategic client accounts.
About the role
- Solution Architect guiding Red Hat’s enterprise open-source customer solutions and technical sales. Designing Red Hat Linux, Ansible, OpenShift, cloud, and DevOps solutions across customer lifecycles.
Responsibilities
- Lead the overall technical approach for customer accounts across the full customer lifecycle
- Build customer relationships, understand goals and challenges, and act as a trusted technical advisor
- Advise Sales teams on technical aspects of the sales process
- Identify and mitigate technical sales blockers
- Develop proposals and respond to RFPs with technical expertise and solution recommendations
- Design solutions aligned with customer business objectives
- Lead technical sales conversations and demonstrate Red Hat solutions
- Create, manage, and execute Customer Success Plans
- Collaborate with Sales, Customer Success, Adoption, Consulting, Engineering, Product Management, and Support teams
- Influence account plans to increase pipeline and close opportunities
- Partner with Account Executives on account strategy and coordinate extended sales teams
- Own the technical win for sales opportunities
- Provide ongoing technical support and guidance to customers
- Conduct customer check-ins to assess satisfaction and identify expansion or upselling opportunities
- Convey customer feedback, requirements, and technical needs to Red Hat internal teams
- Recommend product enhancements based on customer feedback
Requirements
- Experienced in solution architecture, consultative selling, and complete sales process management (pre- and post-sales)
- Foundational knowledge of Red Hat’s product portfolio
- Advanced knowledge of Red Hat Enterprise Linux, Ansible, OpenShift, cloud, and DevOps
- Excellent communication and executive presentation skills
- Proven experience in customer success, technical account planning, account management, or related roles
- Strong cross-functional collaboration and relationship-building skills
- Strong discovery, problem-solving, and analytical skills
- Ability to adapt and work flexibly in a fast-paced, dynamic environment
- Strong project management skills
- Understanding of sales engagement business impacts and ability to quickly gain expert knowledge of the customer’s business
- Willingness to travel as needed
- Chicago, IL and surrounding areas are preferred locations
Benefits
- Flexible work environments, from in-office, to office-flex, to fully remote, depending on role requirements
- Equal opportunity workplace and affirmative action employer
- Reasonable accommodations for job applicants with disabilities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior Solution Architect driving cloud - native, AI, and digital transformation initiatives for Manulife’s financial services business. Designing secure architectures and guiding modernization across technology and business teams.
Senior Solution Architect designing secure IBM Maximo integrations and enterprise asset - management solutions. Supporting Technitask’s Canadian IT consulting services for utilities, telecommunications, and public - sector clients.
Solutions Architect helping Chainlink, an oracle platform for tokenized assets and DeFi, design blockchain integrations. Delivering technical discovery, demos, PoCs, and architectural guidance throughout sales cycles.
Senior Solutions Consultant selling Insurity’s cloud - native insurance software. Leading discovery, geospatial solution demonstrations, proposals, and technical integration guidance for Canadian customers.
Headless CMS Solutions Architect evaluating Storyblok, Sanity, Contentful, and Strapi solutions. Designing AWS - based architectures, integrations, migrations, and content governance for enterprise clients.
Full - stack solution architect designing cloud - native, low - latency financial systems for State Street. Governing complex projects across investment banking and capital markets technology.
Solutions Engineer developing features and fixing bugs in Caseware’s audit and financial reporting software. Applying Angular, JavaScript, cloud, and DevOps technologies within Agile teams.
Conseiller en architecture de solution chez TEHORA, firme québécoise de services techniques et gestion de projets. Définition d’architectures cibles et accompagnement de projets technologiques stratégiques.
Health Cloud Solution Architect designing Salesforce healthcare solutions for NeuraFlash’s AI consultancy. Leading regulated Health Cloud architecture, integrations, delivery enablement and pre - sales.