Personal Information Protection Risk Advisor strengthening Desjardins's security posture and data - protection governance. Leading complex initiatives, policies, and risk solutions for Desjardins.
About the role
- Risk Analyst reviewing business applications, KYC/KYB, documents, and fraud signals for Relay’s digital banking platform. Improving onboarding controls while balancing fraud prevention and customer experience.
Responsibilities
- Review and make decisions on new business applications end-to-end
- Perform compliance checks, KYC/KYB, document verification, and fraud reviews
- Make approve/decline decisions by verifying signals, reviewing customer documentation, and validating business activity
- Detect synthetic identities, mismatched business profiles, altered or fraudulent documents, and inconsistent signals
- Document reviews and case notes clearly for compliance review
- Recommend improvements to onboarding rules and controls
- Identify false positives and control gaps and present recommendations to Risk Strategy and the pod lead
- Balance fraud prevention with customer experience and application friction
- Use AI tools daily to investigate faster, retrieve data, and improve team workflows
Requirements
- Recent graduate or early-career candidate; entry-level role
- Strong judgment and ability to make and explain sound decisions using incomplete information
- Problem-solving skills and high agency
- Ability to sustain high output in repetitive queue work
- Active use of AI tools and a concrete example of using AI to accomplish something otherwise impossible
- Comfortable with ambiguity and grey-area judgment calls
- Toronto-based and able to work hybrid
- Availability for either Wednesday–Sunday, with Monday/Tuesday off, or Monday–Friday, 1:00pm–9:00pm ET
- SQL proficiency is a bonus
- Exposure to fintech, banking, payments, fraud, or risk through coursework, co-ops, internships, or projects is a bonus
- Prior queue or operations experience is a bonus
- Working knowledge of KYC/KYB and compliance-driven onboarding decisions is a bonus
- Legally authorized to work in Canada
- Successful background check and employment verification through Certn required as a condition of employment
Benefits
- Compensation growth tied to impact, not limited to an annual review cycle
- Hybrid work arrangement
- Weekend days worked remotely for the Wednesday–Sunday schedule
- Accommodations available at any stage of the hiring process
- Background check and employment verification through Certn as part of conditional employment offers
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Personal Information Protection Risk Advisor strengthening Desjardins's security posture and data - protection governance. Leading complex initiatives, policies, and strategic risk solutions for Desjardins.
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