Senior Product Manager driving customer activation on Relay's digital banking platform. Focusing on enhancing user onboarding and engagement strategies for SMBs through data-driven insights.
Responsibilities
Own activation end-to-end: define the vision, set the roadmap
Treat activation like a business
Run a real experiment engine
Ship high-quality product from ideation to launch
Work across the whole first-run surface
Stay deeply connected to SMB customers
Build and tell the story
Champion product culture at Relay
Requirements
At least five years of product management experience
Direct experience with activation, onboarding, or early-lifecycle work in a product-led business
Strong data competency: you self-serve your metrics, write your own SQL
Fluent in experimentation
Excellent storytelling and communication skills
Experience working closely with engineering and design as part of a leadership trifecta to deliver polished, high-quality experiences
Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams
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