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About the role

  • Part-time remote Service Advisor using trade knowledge to scope homeowner jobs, explain pricing, and book Microworks technicians. Weekend schedule with growth toward full-time work.

Responsibilities

  • Answer incoming calls and identify customer needs
  • Use trade judgment to scope jobs and determine half-day or full-day bookings
  • Explain flat-rate pricing and answer questions about price and availability
  • Secure card-on-file details and schedule technicians
  • Make outbound follow-up calls
  • Reply to texts
  • Keep the CRM clean
  • Help keep service procedures up to date
  • Cover extra weekday shifts for the full-time Service Advisor during vacations and sick days

Requirements

  • Hands-on trade experience, or experience selling or estimating in the trades (handyman, renovation, carpentry, painting, or similar)
  • Strong general construction knowledge, including drywall, siding, trim, and caulking
  • Phone-based sales or customer service experience, with a track record of booking commitments and handling objections
  • Clear, confident communicator with fluent English
  • Comfortable with Google Workspace, CRM software, and online payment tools
  • Available Saturdays and Sundays, 8:30 AM to 5 PM
  • Flexibility to pick up extra weekday shifts for vacation and sick coverage
  • Interested in moving into full-time hours next year
  • Own laptop, reliable internet, and a quiet place to take calls
  • Good understanding of Lower Mainland neighbourhoods and local home styles is an asset
  • Applicants must be legally entitled to work in Canada
  • Criminal record check required

Benefits

  • Work from home
  • Use your own laptop with a headset provided
  • Monthly stipend toward internet and laptop use
  • Consistent weekly hours
  • Extra paid shifts when covering for the full-time Service Advisor
  • Full training alongside the full-time Service Advisor
  • Ongoing sales coaching
  • Opportunity to grow into full-time hours next year
  • Option to pick up extra weekday shifts for vacation and sick coverage

Job title

Job type

Part Time

Experience level

Mid levelSenior

Salary

CA$30 - CA$32 per hour

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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