Team Lead overseeing commercial vehicle inventory, sales, compliance, and customer operations for OPENLANE’s digital wholesale marketplace. Managing service levels, team quality, reporting, and repossession redemptions.
About the role
- Roche healthcare leader scaling Lean operational excellence across Global Quality. Driving Quality Unites Us, digital transformation, process optimization, and capability building.
Responsibilities
- Build and scale a dedicated Operational Excellence function within Global Quality
- Orchestrate and establish dedicated resources across chapters and Manufacturing Sites
- Support and accelerate the Quality Unites Us program by executing, scaling, and driving behavioral shifts and project milestones
- Lead rollout of Lean standards and identify measurable productivity and cost-optimization initiatives
- Embed the Lean Leadership program, coach, and drive proactive certification of Quality Leaders
- Develop, certify, and mentor future Lean Practitioners through a network-wide training model
- Design the strategic roadmap for a Global Quality Operational Excellence community
- Establish a hub-and-spoke governance framework aligning central strategy with chapter and site resources
- Translate Quality and business objectives into measurable operational excellence action plans
- Diagnose workflow bottlenecks and deploy Lean and digital methodologies to streamline processes
- Scale standardized methodologies, toolkits, and performance KPIs across chapters
- Lead cross-functional root-cause analysis initiatives and ensure robust process confirmation
- Champion cultural shifts, integrate them into daily routines, and provide field coaching and mentorship
Requirements
- MBA, Master’s degree in Chemistry, Master’s degree in Mechanical Engineering, or a related field
- 8+ years of progressive experience in Operational Excellence and Manufacturing process improvement, or Management consulting
- Proven track record of delivering large-scale program execution and building Operational Excellence communities
- Advanced, practical mastery of Lean principles
- Strong track record combining Lean/OE with digital technologies such as agentic AI, process automation, and advanced analytics
- Demonstrated excellence leading matrixed, distributed teams
- Proven capability to influence executive stakeholders, align disparate groups, and drive accountability without direct authority
- Familiarity and proven operational track record within the Quality / GxP domain or adjacent highly regulated/technical industries is highly advantageous
- Fluency in English is required
- Knowledge of German is highly ideal
Benefits
- Relocation benefits are available for this posting
- Approximately 20% international travel per year
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