RouteThis

Currently Hiring

About the company

RouteThis helps ISPs and smart home companies revolutionize support for the connected home.

Using a combination of support automation and self-service capabilities, RouteThis empowers support teams to replace lengthy calls and error-prone troubleshooting Q&A with technical support interactions that delight customers and significantly reduce operational costs.

When used by support teams, RouteThis helps to:

- Lower average handle times (AHT);

- Increase first call resolution rates (FCR);

- Reduce no fault found tech visits and product returns;

- Increase Customer Satisfaction (CSAT) and more.

Open jobs

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1 jobs found

AI Software Developer building AI - powered solutions for ISPs and Smart Home companies. Focused on solving connectivity and WiFi challenges with autonomous agents.

Hybrid Role
Kitchener
Ontario
Full Stack Engineer
CA$120,000 - CA$150,000 per year