Credit risk specialist analyzing and managing commercial mortgage exposures at Manulife, an international financial services provider. Supporting underwriting, workouts, portfolio monitoring, and senior credit decisions.
About the role
- Provider Support Coordinator supporting therapists and clinicians at Sailor Health. Resolving care-delivery, technology, caseload, and provider-network issues for older adults’ mental healthcare.
Responsibilities
- Serve as a dedicated support resource and go-to contact for Sailor Health’s therapist and clinician provider network
- Manage inbound provider emails about support requests, caseload questions, technical troubleshooting, provider-patient matching, and payroll/benefits questions
- Resolve issues within scope and escalate matters outside scope, such as payroll processing, to the appropriate lead
- Answer provider calls in real time regarding logistical, technical, or patient-related issues
- Track provider requests, holds, and follow-ups through resolution
- Proactively contact providers to check in, understand their needs, and identify ways to improve support for their work and caseloads
- Deliver warm, professional, solutions-first customer service to providers
Requirements
- Must be based in Canada
- Full-time availability
- Comfortable working Eastern Time Zone hours
- Availability for Monday-Friday 9am–6pm ET, with occasional flexibility to work past 6pm ET when provider support requires it
- Extremely organized with airtight follow-through
- Proactive and comfortable with ambiguity
- Sound judgment regarding urgency and ownership
- Warm, empathetic communication style
- Ability to troubleshoot technology issues
- Ability to manage provider caseload support, provider-patient matching, and payroll/benefits questions
- Ability to resolve issues within scope and escalate issues outside scope
- Ability to create structure in evolving startup processes
Benefits
- Remote work flexibility
- Growth and ownership opportunities
- Opportunity to shape key processes
- Mission-driven work improving mental health outcomes for older adults
- Close collaboration with a thoughtful, purpose-driven team
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Manufacturing Operator producing bulk pharmaceutical and cosmetic products for Galderma’s dermatology business. Operating automated equipment while following cGMP, safety, and production procedures.
Part - time Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory at Canna Cabana’s Calgary cannabis store.
Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory for Canna Cabana cannabis stores.
Opérateur de fabrication en soirée chez Galderma, leader mondial de la dermatologie. Fabrication de produits pharmaceutiques et cosmétiques avec équipements automatisés.
Athletics fundraising and alumni relations coordinator advancing University of Alberta Golden Bears and Pandas sports programs. Managing stewardship, donor engagement, alumni associations, events and data - driven initiatives.
Software Test Specialist validating Genetec’s Security Center physical - security platform. Testing backend systems, databases, scalability, and reliability with PowerShell and Kanban teams.
Part - time Retail Shift Leader supervising sales, staff, inventory, and compliance at Canna Cabana, Canada’s cannabis retail chain. Supporting store management at the Bridlewood Calgary location.
Restoration Field Coordinator managing Alberta restoration monitoring programs for the University of Alberta. Supervising field teams, coordinating logistics, and ensuring ecological data quality and safety.
Ecological Field Coordinator leading biodiversity and restoration monitoring across Alberta for the University of Alberta. Coordinating field crews, logistics, data quality, equipment, and safety.