Solutions Architect Lead onboarding clients to Sardine’s fraud and compliance platform. Leading integrations, implementation projects, technical solutions, and integration-team delivery.
Responsibilities
Lead and develop a high-performing integration team focused on seamless client onboarding and scalable technical solutions
Provide end-to-end client support during onboarding
Own APIs, SDK documentation, integration guides, and support documents
Analyze clients’ technical and functional requirements and design solutions based on Sardine’s system and product capabilities
Manage implementation projects, including quality monitoring, timeline management, risk mitigation, and delivery execution
Understand customers’ business problems, technical requirements, and success criteria to provide solutions using Sardine’s technology
Provide product feedback to internal stakeholders
Requirements
7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst
Experience working with multiple technical teams, both internal and external
3+ years of B2B SaaS experience in payment, fraud, risk, or compliance
Excellent written and verbal communication skills, including explaining complex technical and business concepts to technical and non-technical audiences
Excellent organizational skills and ability to manage multiple projects simultaneously and drive deliverables to completion
Experience with basic SQL querying and JSON payload analysis
Experience with API specifications such as OpenAPI
Experience with web development
Experience writing scripts to build internal tools, such as bash scripting, Python, SQL, Ruby, Golang, or Postman
Benefits
Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
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