Solutions Consultant guiding cybersecurity transformations for Palo Alto Networks, a cybersecurity company. Designing technical solutions, driving adoption, and leading customer - facing validation and workshops.
About the role
- Solutions Architect Lead onboarding clients to Sardine’s fraud and compliance platform. Leading integrations, implementation projects, technical solutions, and integration-team delivery.
Responsibilities
- Lead and develop a high-performing integration team focused on seamless client onboarding and scalable technical solutions
- Provide end-to-end client support during onboarding
- Own APIs, SDK documentation, integration guides, and support documents
- Analyze clients’ technical and functional requirements and design solutions based on Sardine’s system and product capabilities
- Manage implementation projects, including quality monitoring, timeline management, risk mitigation, and delivery execution
- Understand customers’ business problems, technical requirements, and success criteria to provide solutions using Sardine’s technology
- Provide product feedback to internal stakeholders
Requirements
- 7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, or systems analyst
- Experience working with multiple technical teams, both internal and external
- 3+ years of B2B SaaS experience in payment, fraud, risk, or compliance
- Excellent written and verbal communication skills, including explaining complex technical and business concepts to technical and non-technical audiences
- Excellent organizational skills and ability to manage multiple projects simultaneously and drive deliverables to completion
- Experience with basic SQL querying and JSON payload analysis
- Experience with API specifications such as OpenAPI
- Experience with web development
- Experience writing scripts to build internal tools, such as bash scripting, Python, SQL, Ruby, Golang, or Postman
Benefits
- Generous compensation in cash and equity
- Early exercise for all options, including pre-vested
- Work from anywhere: Remote-first Culture
- Flexible paid time off and Year-end break
- Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
- 4% matching in 401k / RRSP - US and Canada specific
- MacBook Pro delivered to your door
- One-time stipend to set up a home office — desk, chair, screen, etc.
- Monthly meal stipend
- Monthly social meet-up stipend
- Annual health and wellness stipend
- Annual Learning stipend
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