Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Product Manager shaping self-serve PLG B2B SaaS or marketplace products at a Vancouver startup. Owning strategy, experimentation, analytics, and launches from discovery through optimization.
Responsibilities
- Partner closely with the founders to define product vision, strategy, and roadmap priorities.
- Own product initiatives from discovery through launch and post-release optimization.
- Translate customer needs into clear product requirements, user stories, and technical specifications.
- Lead cross-functional execution with engineers and designers to deliver exceptional product experiences.
- Conduct customer interviews and use feedback to identify opportunities and validate product decisions.
- Analyze product usage data to uncover insights and guide roadmap prioritization.
- Design and run experiments that improve onboarding, activation, engagement, retention, conversion, and monetization.
- Define and track key product metrics and use data to measure success.
- Balance competing priorities while keeping projects on schedule and stakeholders aligned.
- Communicate product decisions, priorities, and progress clearly across technical and non-technical teams.
Requirements
- 3+ years of Product Management experience.
- Experience building self-serve B2B SaaS or marketplace products.
- Experience working in Product-Led Growth (PLG) environments where the product is the primary driver of customer acquisition, adoption, and growth.
- Experience owning products from idea through launch, iteration, and optimization.
- Strong experience using product analytics tools such as Mixpanel, Amplitude, PostHog, or similar platforms.
- Experience working closely with software engineers and product designers throughout the product development lifecycle.
- Strong customer discovery, experimentation, and hypothesis validation experience.
- Excellent written and verbal communication skills.
- Outstanding organizational, prioritization, and project management skills.
- Comfortable working in ambiguity and making decisions in a fast-moving startup environment.
Benefits
- Hybrid work model
- Annual cash bonus tied to company growth
- Annual performance and compensation reviews
- 2 weeks of paid vacation
- Paid statutory holidays
- Paid sick leave
- Real autonomy and ownership over projects
- Growth potential as the company scales
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