About the role

Collection Specialist responsible for monitoring and collecting payments from charter companies and clients. Ensuring smooth financial transactions and collaborating with various teams.

Responsibilities

Monitor outstanding payments and proactively follow up with charter companies and clients.
Collect security deposit returns after yacht handbacks.
Track and collect commission payments from charter partners.
Ensure final client payments are received before departure.
Communicate with partners and clients via email, phone calls, and messaging platforms in English.
Maintain accurate payment records and follow-up history in CRM and internal tracking systems.
Collaborate closely with the Supply, Commercial, and Finance teams to resolve payment-related issues.
Identify recurring bottlenecks in the collection process and suggest improvements.
Prepare reports and provide regular updates on collection performance and outstanding balances.

Previous experience in collections, accounts receivable, finance operations, customer finance, or another client-facing financial role is preferred.
Excellent written and spoken English.
Greek or Turkish language skills are considered a strong advantage.
Strong communication and negotiation skills.
Comfortable making outbound calls and following up professionally.
Highly organized with strong attention to detail.
Ability to manage multiple cases simultaneously and prioritize effectively.
Process-oriented mindset with experience working in CRM systems or similar tools.
Ability to work independently in a remote environment.

Fully remote work from anywhere in the world.
International team and dynamic startup environment.
Opportunity to build and improve financial processes.
Flexible work arrangements after successful onboarding and demonstrated performance.
The opportunity to contribute to one of the fastest-growing companies in the travel tech industry.