Collection Specialist

Posted last week

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About the role

  • Collection Specialist responsible for monitoring and collecting payments from charter companies and clients. Ensuring smooth financial transactions and collaborating with various teams.

Responsibilities

  • Monitor outstanding payments and proactively follow up with charter companies and clients.
  • Collect security deposit returns after yacht handbacks.
  • Track and collect commission payments from charter partners.
  • Ensure final client payments are received before departure.
  • Communicate with partners and clients via email, phone calls, and messaging platforms in English.
  • Maintain accurate payment records and follow-up history in CRM and internal tracking systems.
  • Collaborate closely with the Supply, Commercial, and Finance teams to resolve payment-related issues.
  • Identify recurring bottlenecks in the collection process and suggest improvements.
  • Prepare reports and provide regular updates on collection performance and outstanding balances.

Requirements

  • Previous experience in collections, accounts receivable, finance operations, customer finance, or another client-facing financial role is preferred.
  • Excellent written and spoken English.
  • Greek or Turkish language skills are considered a strong advantage.
  • Strong communication and negotiation skills.
  • Comfortable making outbound calls and following up professionally.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple cases simultaneously and prioritize effectively.
  • Process-oriented mindset with experience working in CRM systems or similar tools.
  • Ability to work independently in a remote environment.

Benefits

  • Fully remote work from anywhere in the world.
  • International team and dynamic startup environment.
  • Opportunity to build and improve financial processes.
  • Flexible work arrangements after successful onboarding and demonstrated performance.
  • The opportunity to contribute to one of the fastest-growing companies in the travel tech industry.

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

RemoteWorldwide

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