Delivery Manager leading SAP Business One implementation teams at Vision33, a global cloud ERP and business transformation partner. Owning delivery performance, people leadership, and commercial outcomes across Eastern Canada.
About the role
- Field Nurse Case Manager coordinating patient support programs for Sentrex Health Solutions. Supporting patients, physicians, funding access, therapy adherence, and clinical case management across New Brunswick.
Responsibilities
- Adhere to Sentrex Policies and Procedures
- Perform HCP and patient registration activities according to program protocols
- Process pertinent data-entry activities
- Respond to telephone and web-based inquiries about program services, disease states, and products
- Provide medical support and education to patients and health care providers
- Complete specialized training for specific therapies
- Provide inbound and outbound telephone support, including maintenance and adherence calls
- Manage cases through clinical monitoring, data collection, follow-up, compliance, therapy disruption/discontinuation monitoring, adverse-event reporting, and liaison with primary health care providers
- Work with care navigators and physicians to secure therapy funding and conduct alternative funding searches
- Attend patient meetings and conferences as needed
- Identify and report adverse events to Health Canada, Med Info, and relevant source and third-party systems
- Maintain confidentiality of client and corporate information
- Liaise with physicians’ offices, pharmacies, infusion service providers, and other parties to coordinate patient and physician services
- Participate in continuing education activities
- Enroll patients and complete required follow-ups
- Support and advocate for patients and HCPs throughout enrollment, coverage renewals, reimbursement, and the patient journey
- Schedule appropriate next steps to ensure continuity of service delivery
- Travel to physician offices as requested
- Perform additional duties assigned by the manager
Requirements
- Must be a Registered Nurse in good standing with the College of Nurses of their respective province
- 2-4 years of clinical experience
- Experience in Patient Support Program is an strong asset
- Experience in oncology, gastro or rheumatology
- Proven ability to work in a team environment
- Ability to resolve conflict in a professional matter
- Bilingual in English and French is required
- Strong analytical and problem-solving skills
- Strong customer service skills
- Exceptional organizational skills
- Willingness and ability to travel up to 75% within the assigned geographic region
- Availability to work Monday to Friday within 8:00am-8:00pm EST
Benefits
- Flexible working environment that promotes a healthy work-life balance
- Employee Development Program
- Industry-leading, in-house corporate training offered throughout the year
- Competitive salary
- Generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Bilingual Nurse Case Manager supporting patients, providers, and medication access for Cencora’s Innomar Strategies pharmaceutical services. Coordinating case management, therapy funding, adherence, and treatment logistics.
Bilingual Document Specialist creating accurate Group Benefits contracts and handbooks for Sun Life Canada. Partnering across teams to translate plan designs into customer - ready documents.
Bilingual BDC Representative converting inbound and outbound automotive dealership leads for Optimy.ai. Securing qualified Sales and Service appointments through AI - assisted customer engagement.
Remote bilingual Dealer Experience Advisor supporting orders, shipping, inquiries, and portals. Serving dealers for Napoleon, a Canadian home - comfort products manufacturer.
Bilingual French Mental Health Care Coordinator coordinating EFAP counselling and support services for Homewood Health, Canada’s mental health and addiction treatment provider. Conducting intake screening, risk assessments, referrals, and safety planning.
Gestionnaire bilingue supervisant trésorerie, comptes en fidéicommis et comptes fournisseurs chez McCarthy Tétrault, cabinet d’avocats canadien. Direction d’équipe et optimisation des opérations financières nationales.
BMO business banking specialist supporting bilingual Canadian small - business customers with sales, service, advice, and tailored financial solutions. Remote role serving French - and English - speaking clients.
Field Health Case Manager coordinating pharmaceutical patient support programs for patients and clinics across Quebec. Supporting enrollment, reimbursement access, clinic training, and treatment access.
Bilingual proofreader reviewing and formatting client press releases for Notified, a PR and investor - relations technology provider. Supporting global distribution, regulatory filings, account maintenance, and customer service.