Regional Director developing specialized lending and commercial mortgage solutions for Manulife Bank. Partnering with financial advisors to support high - net - worth clients’ wealth strategies.
About the role
- Director overseeing corporate claims strategies and implementation at SGI, focusing on customer experience and operational excellence in insurance.
Responsibilities
- Responsible for the implementation of corporate claims strategies anchored in customer experience.
- Develop and implement governance, policy, processes, standards, reporting and monitoring of claims functions.
- Lead research and analysis related to corporate claims handling initiatives or efficiencies and provide strategy recommendations from findings.
- Collaborate with Claims Operations leadership teams and other partners in the development of effective claims handling models.
Requirements
- A four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business, Mathematics & Applied Science or Social Sciences.
- Chartered Insurance Professional (CIP) designation or Fellow Chartered Insurance Professional (FCIP).
- Ten years’ experience comprised of 6 years leadership and 4 years’ experience in a technical insurance role.
- 4-years combined personal and commercial lines property-casualty claims & property estimating-valuation experience.
Benefits
- Professional development opportunities
- Hybrid work arrangements
- Opportunities for growth
- Support for education and accreditation
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