Director overseeing corporate claims strategies and implementation at SGI, focusing on customer experience and operational excellence in insurance.
Responsibilities
Responsible for the implementation of corporate claims strategies anchored in customer experience.
Develop and implement governance, policy, processes, standards, reporting and monitoring of claims functions.
Lead research and analysis related to corporate claims handling initiatives or efficiencies and provide strategy recommendations from findings.
Collaborate with Claims Operations leadership teams and other partners in the development of effective claims handling models.
Requirements
A four-year degree from an accredited post-secondary education institution in a relevant field of study such as Business, Mathematics & Applied Science or Social Sciences.
Chartered Insurance Professional (CIP) designation or Fellow Chartered Insurance Professional (FCIP).
Ten years’ experience comprised of 6 years leadership and 4 years’ experience in a technical insurance role.
4-years combined personal and commercial lines property-casualty claims & property estimating-valuation experience.
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