About the role

  • Cloud Technical Operations Engineer ensuring reliability and monitoring of cloud applications and infrastructure. Collaborative role supporting SaaS platform with external and internal customers in a tech-heavy environment.

Responsibilities

  • Participate in the management and monitoring of all cloud infrastructure
  • Carry out production deployments, identifying and patching bugs and inefficiencies
  • Building monitoring and reporting frameworks as well as tools used to streamline and automate tasks throughout the platform lifecycle
  • Troubleshooting critical production issues across the platform (AWS, Azure, Windows Server) and applications (Java Tomcat, Python, Perl)
  • Provide Customer Service including escalated support for problems and issues
  • Drive cross-functional teaming and collaboration within all business functions
  • Develop and maintain automation for server and application build, test, and deploy
  • Setup and monitor Cloud products on Azure using Azure App Insights or Dynatrace
  • Working closely with external and internal customers to complete the technical tasks for onboarding a customer to the platform

Requirements

  • At least 3 years of relevant experience in a Cloud Operations Engineering, TechOps, or Site Reliability Engineering role
  • Must possess exceptional verbal and written communication skills
  • Technology stack (Must have): Cloud Provider – AWS or Azure (Preferred)
  • Monitoring- Experience with at least one monitoring solution Dynatrace, new relic, Azure app insights
  • Scripting – Hands-on experience with Python/Powershell
  • Network- Able to setup VPN connectivity using Azure\AWS solutions
  • CI\CD Tools – Experience with at least one CI\CD tool from TFS, Azure DevOps, team city & Jenkins
  • OS Admin – Windows(Preferred) And\Or Linux
  • Technology stack (Good to have): Infra as Code- Experience with at least one ansible/terraform (preferred)/cloud formation
  • Knowledge of Containerization (Docker & Kubernetes)

Benefits

  • Health and wellness benefits including paid time off and holiday pay

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

AnsibleAWSAzureCloudDockerJavaJenkinsKubernetesLinuxPerlPythonTerraformTFS

Location requirements

HybridHalifaxCanada

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