Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- VP leading product vision and SaaS roadmap for Sitero's eClinical and eCompliance platforms. Driving AI adoption, customer strategy, and regulated clinical research technology growth.
Responsibilities
- Lead the product vision and roadmap across Sitero's eClinical and eCompliance technology portfolio
- Own the end-to-end product lifecycle for Sitero's platforms
- Define and champion a multi-year product roadmap aligned with customer needs and Sitero's single-vendor, full-transparency model
- Lead and develop a team of product managers
- Collaborate with clinical operations, drug safety, biostatistics, data management, engineering, and commercial teams
- Accelerate adoption of SiteroAI and Ash AI across study configuration, data management, and portfolio insights
- Maintain relationships with sponsor and site stakeholders and serve as a voice of the customer
- Monitor the CRO and eClinical technology competitive landscape
- Build and lead the Customer Advisory Board program
- Represent product leadership in EBC meetings, QBRs, client settings, and industry conferences
- Partner with commercial and account management teams to drive customer value and identify expansion opportunities
- Support business development through RFP responses, client presentations, and partnership discussions
- Ensure platform compliance across North American and global markets
Requirements
- 12+ years of progressive product management experience
- At least 5 years in a senior or VP-level role within the life sciences technology, CRO, or eClinical software space
- Deep familiarity with clinical trial workflows and systems such as EDC, RTSM, CTMS, eConsent, or pharmacovigilance platforms
- Demonstrated track record of building and scaling SaaS products in regulated environments
- Experience working with or for a CRO, site management organization, or sponsor organization strongly preferred
- Strong people leadership skills and executive presence
- Ability to influence without authority across a matrixed organization
- Experience with AI/ML product integration is a significant plus
- Bachelor's degree in life sciences, computer science, engineering, or a related field required
- Familiarity with FDA 21 CFR Part 11, ICH E6 GCP, and Health Canada requirements
- Willingness to work in shifts as needed
- Ability to work standard 40-hour weeks, Monday–Friday, with additional hours as needed
Benefits
- Variable pay
- Paid time off
- Healthcare benefits
- Retirement benefits
- Hybrid work schedule
- Approved home remote office arrangement
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