Skylight is a touch-screen photo frame you can update instantly by email from anywhere.

Skylight

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customer-support

Skylight is a company that offers digital picture frames and calendar devices designed to bring families together and simplify household organization. Their products include a Skylight Frame, which allows users to share photos and videos with loved ones through an anti-glare touchscreen display, and the Skylight Calendar, which displays everyone's schedules in one interactive device. These products are easy to set up, do not require a subscription, and aim to keep users connected and organized. Skylight frames and calendars are touted as great gifts, especially for keeping family memories alive and ensuring ease of communication among multiple family members.

• Work closely with Customer Success and Engineering to identify and address common customer pain points
• Improve internal tools and systems used by the Customer Success team
• Design and maintain robust APIs
• Integrate with third-party systems
• Streamline customer workflows
• Track down and resolve difficult bugs
• Implement, test, and maintain reliable backend services
• Own projects end to end
• Design and build features with non-technical stakeholders
• Improve core systems and customer experiences

Senior Full Stack Engineer – Customer Service

Senior Full Stack Engineer improving APIs, backend services, and customer-service tools for Skylight’s family technology platform. Collaborating with Customer Success and Engineering to simplify family experiences.

Skylight

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Senior Full Stack Engineer – Customer Service

Skylight