Remote Account Manager advising talent acquisition teams on long - term success using Lever’s hiring software. Managing client relationships, renewals, growth opportunities, and account performance.
About the role
- Account Coordinator supporting Smart Circle’s outsourced sales and customer acquisition campaigns. Managing telecom client accounts, documentation, KPIs, and cross-functional service delivery.
Responsibilities
- Serve as an additional point of contact for assigned clients, managing communications and account-related issues while balancing client needs with company objectives
- Provide daily account support, including onboarding/offboarding, asset management, leads and permits, incentive management, troubleshooting, and compliance
- Communicate with field team leaders on program metrics/KPIs, expansion opportunities, and offer or product updates
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction
- Create and maintain account documentation such as SOPs, action item logs, and welcome materials within the project management tool
- Support additional projects or responsibilities as needed to meet team and business goals
Requirements
- 2+ years of account/project support experience, ideally in a fast-paced, entrepreneurial environment
- Strong ability to prioritize and manage multiple projects under tight deadlines
- Track record of delivering projects on scope, on time, and aligned with business goals
- Strong written and verbal communication skills
- Comfortable working across internal teams and external client stakeholders
- Experience with Salesforce and data dashboards/CRM tools for program tracking
- Familiarity with project management platforms and Microsoft Office Suite
- Comfortable using AI-assisted tools for drafting, reporting, and workflow automation
- Proactive, solution-oriented, self-starter attitude
Benefits
- Vacation
- Sick leave
- Paid holidays
- Medical insurance with an HSA plan option
- Dental insurance
- Vision insurance
- Company-paid Basic Life insurance
- Opportunity to enroll in Voluntary Life plans
- Employee Assistance Program
- 401K with employer match
- Employee referral program
- Home office stipend
- Team building opportunities
- Growth and development opportunities
- On-demand access to an LMS with a variety of courses for professional and personal development
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Degree requirement
No Education Requirement
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