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About the role

  • Senior Sales Manager leading healthcare sales teams and strategic partnerships. Growing revenue for Smile Digital Health’s FHIR-based healthcare data platform across target markets.

Responsibilities

  • Manage, coach, and develop assigned sales team members to achieve individual and team performance goals
  • Establish expectations, provide feedback, and foster accountability, collaboration, and continuous improvement
  • Manage and identify strategic client relationships and support development of trusted relationships with new, existing, and prospective customers
  • Establish and oversee strategic sales programs to build and maintain a robust sales-opportunity pipeline
  • Develop repeatable and scalable sales solutions to improve product integrations and value proposition
  • Identify and build new sales channels through marketing and lead-generation strategies
  • Guide new business opportunities, account expansion, and strategic customer and partner relationships
  • Develop customer feedback cycles to ensure client satisfaction and identify value-adding growth strategies
  • Support complex sales opportunities, negotiations, and contract execution
  • Coordinate cross-functional resources and action plans to advance deals and achieve sales objectives
  • Identify team resourcing needs and lead recruitment efforts as needed
  • Ensure accurate and current pipeline data in CSM for metrics, reporting, and analytics
  • Forecast and track new-client metrics and manage quarterly and annual sales and partnership goals
  • Set appropriate metrics for assigned sales and partnership funnel management
  • Deliver a high-growth, targeted sales strategy and achieve revenue and margin targets across markets, partners, and lines of business

Requirements

  • 7-10+ years of experience working within healthcare sales; B2B experience preferred
  • 3-5+ years of experience in sales leadership or people management
  • Bachelor degree or diploma in Business or similar field and/or equivalent work experience
  • Knowledge in healthcare technology and/or government healthcare programs and systems and/or US payers/providers space
  • Demonstrated ability to develop, manage and maintain strong strategic client relationships and identify opportunities of growth with demonstrable results
  • Proven leadership abilities to build and develop a high-functioning and efficient sales team
  • Excellent written and verbal communication skills
  • Demonstrated revenue generation impact through innovative partnerships and client relationships
  • Ability to shift quickly between high-level and detail-oriented thinking and manage ambiguous, open-ended questions
  • Self-driven ability to independently seek information, solve complex interpersonal or operational problems, persuade and align resources, and deliver results

Benefits

  • Remote Work Environment
  • Flexible Time Away From Work Policy including PTO, Personal and Sick Days
  • Competitive Salary and Health/Medical Benefits
  • RRSP/TFSA/401K Employee Contribution
  • Life and Disability
  • Employee Assistance Program
  • FHIR Study Program and Skillsoft Learning
  • Super HAPI Fun Club
  • Workplace accommodations during interviews or while working at Smile
  • Diversity, equity, and inclusion-focused workplace

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

RemoteCanada

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