Senior Building Envelope Specialist delivering building envelope consulting for Entuitive’s building design and construction firm. Leading new construction, restoration, forensic assessment, and project delivery in Calgary.
About the role
- Consulting Services Coordinator coordinating training and consulting project logistics. Managing schedules, resources, client satisfaction, reporting, and delivery against SPI standards.
Responsibilities
- Coordinate the logistics and scheduling of training sessions and consulting services projects
- Maintain effective communication with clients to ensure a high-quality experience and adherence to project timelines
- Coordinate logistics and schedules for training and consulting services projects
- Plan and optimize consultants’ and trainers’ schedules and resources
- Ensure proactive and clear communication with clients and all internal and external stakeholders
- Respond to client requests by proposing tailored solutions and rigorously following up on opportunities
- Participate in preparing and monitoring service proposals with internal teams
- Track project progress and adjust schedules, priorities, and resources as needed
- Balance key project management parameters, including time, cost, and quality
- Ensure high-quality client deliverables and compliance with organizational standards
- Maintain department data, dashboards, and performance indicators
- Produce reports on schedules, capacity, and resource utilization
- Actively contribute to the continuous improvement of operational processes, tools, and practices
- Support the team and collaborate with stakeholders to ensure effective mandate execution
- Measure success through internal client satisfaction, customer satisfaction (NPS), project delivery according to client specifications and SPI standards, and consultant/trainer utilization targets
Requirements
- University degree or certificate
- 5 to 7 years of experience in a similar role
- Advanced proficiency in the Microsoft Office Suite
- Bilingual proficiency in French and English
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