Bilingual Claims Agent role at Beneva assisting customers in French and English with claims. Key responsibilities include managing claims and providing exceptional customer service.
SP
Strategic Merchandiser – Bilingual (English/French)
Posted 3 hours ago
About the role
- Strategic Merchandiser working with sales teams to develop merchandise strategies for key accounts. Driving product selection, vendor collaboration, and revenue achievement in promotional products industry.
Responsibilities
- Develop merchandising strategies and source products to achieve program revenue targets.
- Drive vendor rebate growth by meeting placement KPIs.
- Ensure product collections meet client requirements and support business strategy.
- Manage complex quote orders for high-profile or brand-sensitive accounts.
- Coordinate international shipments and provide guidance on licensing requirements.
- Act as liaison between Account Service, Business Development, and Sales Teams to meet timelines and expectations.
- Attend strategy meetings, tradeshows, and client meetings to present assortments and recommend strategic product ideas.
- Analyze performance data to guide assortment, pricing, and promotional opportunities.
- Produce trend reports and idea-generating collateral; share relevant retail and industry insights.
- Mentor Merchandising Specialists on trends, key dates, and account-specific best practices.
- Assist in account reviews and forecasting using product sourcing expertise.
Requirements
- Bilingual in English and French – written and verbal proficiency
- 3+ years of relevant experience in product marketing, merchandising, or related field
- Proficient in Microsoft Word, Excel, and PowerPoint; strong project management skills
- Bachelor’s degree (preferred)
- Experience in promotional products merchandising or purchasing (preferred)
Benefits
- Inclusive culture with associate-led Business Resource Groups
- Vacation Allotment and Holiday Schedule
- Online and Retail Discounts, Company Match RRSP, Physical and Mental Health Wellness programs, and more!
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