Global Client Support Manager leading StoreForce’s retail workforce SaaS helpdesk. Managing global support teams, SLAs, analytics, escalations, and AI - enabled service improvements.

StoreForce helps specialty retailers increase profitability by turning foot traffic into results.
Purpose-built for store operations, StoreForce combines labor scheduling, real-time KPIs, task management, and performance tools into one solution, giving Retailers everything they need to maximize the value of every in-store visit.
From increased conversion rates to consistent in-store execution, StoreForce enables Retailers to operate smarter, faster, and with greater impact.
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Global Client Support Manager leading StoreForce’s retail workforce SaaS helpdesk. Managing global support teams, SLAs, analytics, escalations, and AI - enabled service improvements.