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About the role

  • Inside Sales Representative generating leads and reactivating accounts for Sunbelt Rentals’ equipment-rental business. Supporting Outside Sales Representatives, branches, quotes, and customer retention.

Responsibilities

  • Drive incremental sales revenue for assigned sales territories
  • Support increased sales productivity of assigned Outside Sales Representatives and Branch teams
  • Identify and call prospects in designated market areas, including cold calling
  • Qualify leads and explain products and services
  • Deliver sales leads to the Outside Sales team and close leads directly when possible
  • Identify appropriate customer solutions based on customer needs
  • Contact and reactivate dormant accounts
  • Develop plans with Sales and Branch staff to generate new business
  • Assist with customer quote requests, engineering requests, orders, contracts, billing disputes, and problem solving
  • Handle sales inquiries and customer assistance requests
  • Support customer retention strategies and plans
  • Coordinate internally to expedite the sales process
  • Keep management informed of activity and prepare timely reports
  • Promote internal and external customer service excellence
  • Work closely with Support, Management, Project Management, Construction and Operations, and Business Development teams
  • Perform other duties as assigned

Requirements

  • Bachelor’s Degree or equivalent combination of education and experience
  • 1-2 years’ business-to-business Inside Sales/Customer Service experience
  • Demonstrated ability to work in a fast-paced, team-oriented, customer-focused environment
  • Demonstrated success cold calling, reactivating dormant accounts, and engaging prospects and customers
  • Outstanding listening and communication skills
  • Software literate and able to learn new software quickly
  • Analytical capabilities to interpret data, generate reports, and understand external and internal sales and customer service processes
  • Ability to ensure proper need assessments, planning, and account qualification at all prospect levels
  • Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job
  • Must adhere to Sunbelt’s safety policies and guidelines

Benefits

  • Health, Dental, Vision, Life Insurance
  • Enhanced Vacation Time based on Years of Service & 5 Paid Sick Days
  • Leading wages
  • Tuition Reimbursement
  • RRSP Matching
  • Tool and Boot Allowance
  • Career development and advancement
  • Employee Assistance Program
  • Company vehicle
  • Robust commission plan

Job title

Job type

Full Time

Experience level

Junior

Salary

CA$46,000 - CA$63,250 per year

Degree requirement

Bachelor's Degree

Location requirements

OnsiteBramptonCanada

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