Business Analyst supporting agile software development at CIEE, a nonprofit study abroad and intercultural exchange organization. Translating business needs into requirements, dashboards, testing, and process improvements.
About the role
- Student Business Process Analyst supporting Sun Life’s financial-services data governance, compliance, and quality processes. Mapping workflows, enabling automation, and driving Lean improvements.
Responsibilities
- Support the design and improvement of enterprise data governance processes
- Document, analyze, and optimize regulatory data compliance, metadata lifecycle management, and data quality assessment and issue-remediation workflows
- Collaborate with data stewards, compliance officers, IT, and business units to gather requirements and map current- and future-state processes
- Support automation of manual tasks through workflow tools and automation platforms
- Contribute to process documentation, standard operating procedures, and user guides
- Participate in continuous improvement using Lean process design
- Monitor key data governance KPIs and recommend data-driven improvements
- Research and evaluate processes against data governance regulations, frameworks, and industry standards
Requirements
- Student or new graduate candidate for the Winter 2027 campus program
- Foundational understanding of or interest in data governance principles, including metadata, data quality, and data ownership
- Interest in or coursework involving regulatory frameworks such as GDPR, OSFI E-21, OSFI E-23, HIPA, or SOX
- Strong analytical, organizational, and problem-solving skills
- Exposure to process modeling tools such as Visio or Lucidchart is a plus
- Familiarity with Collibra Data Governance and Informatica Data Quality tools, or willingness to learn
- Proficiency in Excel; familiarity with SQL or data analysis tools is an asset
- Strong communication and interpersonal skills
- Mindset for efficiency, simplification, and continuous improvement
- Adaptability, comfort with ambiguity, and ability to operate in a matrix environment
- Ability to build and maintain strong relationships across teams, departments, and divisions
- Ability to gather information using approaches applicable to the situation
- Ability to prepare and clearly present information and transfer knowledge effectively
- Ownership of assigned project deliverables and ability to plan activities for delivery by agreed-upon due dates
- Ability to write clearly and concisely and present data and statistics in formats suited to audience needs
Benefits
- Hybrid work arrangement with flexibility to work from the office and virtually based on business, client, and employee needs
- Participation in various incentive plans; payments are discretionary and subject to individual and company performance
- Accommodation support for persons with disabilities and alternative-format job postings
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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