Director leading sales strategy, negotiations, and growth for Apotex’s largest corporate accounts. Driving profitable pharmaceutical partnerships and account performance from North York.
About the role
- Director leading client data integration, governance, and analytics at Sun Life, helping clients achieve lifetime financial security. Driving automation, data quality, and technology transformation across Group Benefits and Retirement Services.
Responsibilities
- Develop and execute a client data strategy aligned with business objectives
- Oversee integration frameworks and solutions, data architecture, governance, and quality standards
- Guide a diverse team of approximately 40 professionals across locations
- Establish KPIs and drive sustainable adoption of new tools and processes
- Ensure data accuracy, security, compliance, and operational integrity
- Leverage analytics and operational metrics to identify opportunities and support evidence-based decisions
- Design scalable data integration solutions using APIs, HRIS, payroll systems, and emerging technologies
- Partner with Technology teams to modernize platforms and automate processes
- Collaborate with Business Development, Technology, Group Benefits Administration, GRS Operations, and external partners
- Lead strategy, design, implementation, and optimization of client data solutions
- Drive the evolution of the data integration ecosystem to enable scalable, secure, and automated data exchanges
- Use analytics and emerging technologies to improve operational performance and client outcomes
Requirements
- Proven experience leading large-scale data, analytics, integration, or technology-enabled operations teams
- Strong knowledge of data management principles, including data governance, data quality, data lifecycle management, privacy, and risk controls
- Deep understanding of system integrations, including APIs, file transfer technologies, data mapping, transformation, and testing methodologies
- Demonstrated ability to use analytics and operational data to identify insights, solve complex problems, and influence strategic decisions
- Experience leading technology transformation, automation, and continuous improvement initiatives
- Proven ability to develop and execute strategic plans balancing operational excellence, client experience, and technology enablement
- Strong business acumen and ability to translate technical concepts into business-oriented solutions
- Ability to navigate complex technical and operational challenges
- Exceptional communication, presentation, influence, and stakeholder management skills
- Experience engaging directly with external clients, HRIS vendors, payroll providers, and technology partners
- Understanding of Group Benefits and Group Retirement products, operations, and industry trends preferred
- Leadership experience in data management, data solutions, systems integration, analytics, or technology operations within a financial services organization preferred
- Experience with modern data platforms, business intelligence tools, reporting solutions, and workflow automation technologies preferred
- Knowledge of API-enabled integrations, cloud-based data environments, and digital transformation practices preferred
- PMP, Agile, Lean Six Sigma, or related project/program management certification preferred
- CEBS designation preferred
- Experience leading data governance, data quality, or master data management initiatives preferred
- French and English bilingualism, both oral and written, required for Quebec only
Benefits
- Flexible Benefits from the day you join to meet the needs of you and your family
- Hybrid work arrangement with flexibility to work from the office and virtually
- Inclusion Networks
- Charitable giving through the You Give, We Give program, with contribution matching in many cases
- Supportive, flexible, and inclusive work environment
- Accommodation available during the application process
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