Senior Product Manager owning EV driver app strategy and roadmaps at ChargeLab. Improving charging experiences across mobile, web, and public charging networks.
About the role
- Product Owner shaping digital advisor platforms and journeys at Sun Life, a Canadian insurance, wealth and health provider. Driving roadmaps, agile delivery, adoption and stakeholder alignment.
Responsibilities
- Support Platform/Journey Owners in designing product vision aligned to business strategy and outcomes
- Develop and deliver product roadmaps aligned to user journey maps and story maps
- Own product-specific objectives and key results (OKRs)
- Monitor and measure end-user behaviour and product usage to refine roadmaps and feature pipelines
- Integrate usability studies and research into product requirements
- Engage Advisors throughout the requirements lifecycle
- Maximize value delivered by agile teams and ensure products meet user needs
- Translate product vision into strategic roadmaps and prioritized backlogs
- Research complex issues, evaluate options and recommend approaches
- Collaborate with agile/Kanban delivery teams and adjust plans to deliver OKRs
- Review QA test plans, facilitate testing and review early builds against functional requirements
- Support business validation and ensure data integrity
- Partner with Change Management on adoption strategies to drive Advisor usage
- Identify and mitigate issues and risks
- Ensure compliance with legal, regulatory and internal policy requirements
- Identify affected stakeholders and determine engagement approaches
- Escalate and communicate key issues, risks and interdependencies
- Collaborate with Advisors, field management, Enterprise Services, CXO, legal, compliance, risk and other business units
- Build and manage relationships with key partners and executives
- Maintain communication with internal partners and identify collaboration opportunities
- Tailor written and verbal communications to maximize buy-in and productive relationships
Requirements
- Relevant agile digital delivery experience
- Strong knowledge of distribution, wealth and/or insurance
- Knowledge of Salesforce an asset
- Proven implementation experience of systems or digital capabilities in financial services
- Knowledge of technology platforms or ability to learn about technology and digital products
- Experience working on technical products is a plus
- Ability to solve problems by balancing business, operations, design and technology perspectives
- Business acumen to analyze and generate insights from OKRs
- Foundational quantitative analytical skills to support business cases
- Growth mindset and passion to challenge the status quo
- Belief in a non-hierarchical culture of collaboration, transparency, safety and trust
- Ability to work collaboratively in a fast-paced and dynamic environment
Benefits
- A friendly, collaborative and inclusive culture
- A collaborative and interactive team environment
- Choice and flexibility to work from both the office and virtually
- Participation in various incentive plans, subject to individual and company performance
- Certified Great Place to Work in Canada in 2026
- Accommodation in the application process for persons with disabilities
- Being part of a journey developing the next greatest digital experience
- Working together, sharing common values and encouraging growth & achievement
- Joining a reputable organization with over 150 years of history
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