Product Owner leading Sun Life’s traditional insurance product roadmap and agile delivery. Enabling product launches, policy-administration capabilities, integrations and downstream data flows.
Responsibilities
Own and prioritize the Traditional Product Development backlog, aligning investments with strategy and measurable Insurance Solutions outcomes
Lead quarterly and sprint planning, making trade-offs based on user value, business impact, risk, dependencies, capacity and feasibility
Partner with product, pricing, actuarial, operations and technology teams on new product launches, enhancements and repricing
Leverage AI, automation and reusable solutions to increase delivery speed and reduce implementation risk
Translate complex business and technical needs into features, acceptance criteria, delivery plans and implementation outcomes
Coordinate solutioning, data mapping, integration, testing and implementation readiness across application teams, administration systems and downstream partners
Identify risks, dependencies and sequencing issues; evaluate options and escalate material decisions with recommendations
Lead delivery through analysis, development, testing, implementation and warranty support
Maintain transparent plans and communicate progress, priorities, trade-offs and decisions to stakeholders and senior leaders
Promote automation, reusable solutions and continuous improvement
Strengthen knowledge sustainability through documentation, cross-training and reducing single points of failure
Create clarity of purpose for the agile squad and foster shared accountability
Build relationships across business, operations, architecture, engineering, vendor and platform teams
Champion backlog management, refinement, sprint reviews and evidence-based prioritization
Represent the squad in cross-platform planning and dependency forums
Requirements
Five or more years of experience in product ownership, insurance delivery, technology delivery or a related field
Experience leading an agile product squad, managing a prioritized backlog and defining measurable outcomes
Strong product management skills across vision, road mapping, discovery, prioritization and value measurement
Proven delivery of complex capabilities involving core systems, data flows, integrations, testing and multiple stakeholder groups
Experience applying AI-enabled tools to accelerate analysis and delivery, improve quality and reduce implementation risk
Strong analytical, problem-solving and decision-making skills, including the ability to manage ambiguity, dependencies, risks and competing priorities
Business acumen and the ability to connect technical and product decisions to Client, advisor, operational and financial outcomes
Excellent communication and influencing skills, including with senior leaders
A collaborative leadership style that builds trust and alignment across organizational boundaries
Knowledge of individual life and health insurance, including product design, pricing, policy administration and downstream processes
Experience enabling new insurance products, product series, repricing, regulatory changes or complex cross-system implementations
Knowledge of traditional policy-administration environments, inter-system feeds, batch processing or mainframe delivery
Benefits
Flexible Benefits from the day you join to meet the needs of you and your family
Pension, stock and savings programs
Hybrid work flexibility with the choice to work from the office and virtually
Incentive plans for eligible employees, with payment subject to individual and company performance
Accommodation support in the application process and alternative job posting formats
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