UKG Workforce Management consultant configuring timekeeping, scheduling, and accruals systems for Align HCM clients. Supporting implementations, testing, deployment, and post - go - live optimization across remote contract engagements.
About the role
- Senior consultant transforming Sun Life retirement-plan sponsor and member data into actionable insights. Optimizing education channels, staffing, scheduling, and leadership decision support.
Responsibilities
- Analyze sponsor-level and member-level data from multiple sources to identify trends, risks, and opportunities
- Synthesize insights from analytics, surveys, attendance, engagement, plan health, and retirement readiness metrics
- Translate data into recommendations supporting leadership decision-making and business strategy
- Partner with Business Development to create data-backed narratives, business cases, and insight-led storytelling
- Build staffing, demand, and capacity models for resource planning and strategic prioritization
- Assess education session attendance, engagement, and member outcomes to improve channel strategy and session planning
- Support Senior Education Consultant scheduling and improve scheduling processes and operational efficiency
- Prioritize education deployment based on educator capacity, sponsor opportunity, revenue potential, plan health, and retirement readiness
- Develop reporting, dashboards, presentations, and decision-support materials for leadership and stakeholders
Requirements
- 10 years of experience in business insights, analytics, planning, strategy, and/or consulting
- Experience in financial services, retirement, benefits, or a related business environment
- University degree in Business, Analytics, Finance, Economics, Statistics, or a related field
- Strong analytical and problem-solving skills
- Strong business acumen and strategic thinking capability
- Excellent written, verbal, and presentation skills
- Ability to work collaboratively across functions and influence stakeholders
- Strong organizational skills and ability to manage multiple priorities
- High degree of accuracy, attention to detail, and comfort working with ambiguity
- Advanced proficiency in Microsoft Excel, including PivotTables, XLOOKUP/VLOOKUP, complex formulas, and data manipulation
- Experience working with raw data and transforming it into analysis and recommendations
- Proficiency in PowerPoint for executive-ready materials
- Bilingualism in French and English, oral and written, required for Quebec positions
- Knowledge of GRS business, systems, and processes preferred
- Experience with data visualization tools preferred
- Knowledge of SQL or related tools an asset
- Experience with forecasting, capacity planning, and scheduling analysis an asset
Benefits
- Hybrid work environment
- A friendly, collaborative, and inclusive culture
- 20 vacation days per year
- Flexible Benefits from the day you join to meet the needs of you and your family
- Pension, stock and savings programs
- The opportunity to move along a variety of career paths with amazing networking potential
- Access to our Global Learning Centre, available 24/7 for your learning needs
- Wellness programs supporting mental, physical, and financial health
- Flexible work from both the office and virtually based on business, Client, and employee needs
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