Student – FRM Consultant, Operation Change & Execution

Posted 8 hours ago

Apply Now

Resume Score

Check how well your resume matches this job before you apply.

Sign in to check score

About the role

  • Student supporting Sun Life’s financial-services knowledge management and content migration initiatives. Managing translations, Athena updates, metrics, procedures, and process improvements.

Responsibilities

  • Assist the team with content updates, translation requests, and procedural and knowledge management activities
  • Support lift-and-shift activities by moving existing content into Athena accurately and consistently
  • Submit translation requests through Broca and track requests to ensure timely completion
  • Review content for completeness, formatting consistency, and alignment with established standards before submission or publication
  • Maintain organized records of content updates, translation requests, and completed work
  • Provide administrative and coordination support for knowledge management initiatives
  • Support process updates and enhancements through migration of One Note and continuous improvement opportunities
  • Develop metrics and dashboard updates on Athena usage to drive enhancements and identify priority areas
  • Document team procedures for updating and maintaining Athena
  • Assist in developing enhanced solutions for process update requests

Requirements

  • Student suitable for Sun Life’s student and new graduate programs
  • Strong computer skills, including confidence working with shared collaboration platforms and Microsoft applications
  • Attention to detail to ensure content is transferred, formatted, and submitted accurately
  • Good organizational skills to manage multiple requests, track progress, and meet deadlines
  • Clear written and verbal communication skills
  • Ability to follow documented processes and escalate issues when clarification is needed
  • Knowledge management experience or an interest in content organization, documentation, and process improvement
  • French language skills considered an asset, particularly for translation-related activities

Benefits

  • Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance
  • Hybrid organization offering employees the choice and flexibility to work from both the office and virtually based on business, client, and employee needs
  • Accommodation support in the application process and alternative job posting formats

Job title

Job type

Full Time

Experience level

Entry level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

HybridWaterlooCanada

Report this job

Found something wrong with the page? Please let us know by submitting a report below.