Senior Risk Business Analyst translating business, data, and compliance needs into Agile solutions for Sun Life’s corporate risk operations. Supporting risk management, analytics, automation, and Product Owner delivery.
Responsibilities
Lead and facilitate requirements discovery sessions with stakeholders
Elicit, analyze, validate, and communicate business, functional, non-functional, data, reporting, and compliance requirements
Collaborate with the Product Owner to define, refine, and prioritize Agile backlog items
Support Agile ceremonies including sprint planning, stand-ups, reviews, retrospectives, and backlog refinement
Apply user story mapping, personas, process mapping, estimation, and prioritization techniques
Translate business needs into data attributes, source-to-target mapping considerations, reporting needs, and data quality requirements
Analyze business processes, systems, data flows, and operational pain points to identify improvement, automation, and innovation opportunities
Develop recommendations for complex business challenges while balancing risk, compliance, stakeholder impact, feasibility, and delivery capacity
Partner with business users, vendors, technology partners, and leadership to plan, implement, test, roll out, and support applications and processes
Review or develop designs, test strategies, test plans, user documentation, training materials, and rollout plans
Triage business requests, gather estimates, maintain delivery priorities, and support work-allocation huddles
Identify gaps, risks, interdependencies, and decision points; document mitigations and escalate issues
Maintain and organize the delivery backlog in JIRA or equivalent tooling
Write, review, and interpret epics, user stories, acceptance criteria, business rules, data requirements, and implementation notes
Prepare roadmap and status summaries covering progress, risks, blockers, decisions, and priorities
Facilitate alignment between the Product Owner, stakeholders, and delivery teams
Create and update JIRA automation rules and AI agents
Monitor budget and expense performance and report variances
Support risk assessments, risk-based testing, control documentation, and operational readiness
Work with data and technology partners on data lineage, database concepts, mapping, validation, and data quality
Contribute to data transformation, reporting, dashboarding, analytics, and digital solution initiatives
Requirements
Experience in third-party risk management, technology and cyber risk management, Archer, ServiceNow, risk operations, operational risk, control management, or related enterprise risk
Experience with data visualization, analytics, reporting, dashboard development, data lakes, data warehouses, source-to-target mapping, SQL, or data validation
BA, BSA, BSC, CBAP, PMI-PBA, Agile, Scrum, Kanban, or SAFe training or certification, or demonstrated practical experience with these concepts
Experience supporting AI, automation, workflow, digital transformation, or process optimization initiatives
Experience with customer communication, stakeholder management, matrix organizations, vendors, and multi-site virtual teams
Ability to combine business analysis expertise, technical acumen, risk awareness, and diplomatic facilitation
Knowledge of risk management, regulatory expectations, and operational controls
Technical fluency to collaborate effectively with IT partners
Benefits
The opportunity to move along a variety of career paths with amazing networking potential
Flexible Benefits from the day you join to meet the needs of you and your family
Inclusive and respectful work environment
Employee well-being and mental health support
Choice and flexibility to work from both the office and virtually
Incentive plans for eligible employees, subject to individual and company performance
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